Chapter 4
How to Handle Annoying Behavior and Negativity
How to Talk to Workers about Annoying Behavior
Some conversations can be quite difficult. Like how do you tell your coworker that his halitosis is ruining your creative vibe? How do you tell someone that their way of getting stuff done is cramping your style? Fortunately, there are ways to address annoying behavior without being offensive. At the same time, the following approaches can help you gain your fellow workers’ cooperation.
➢ Begin softly. Set your coworker at ease but at the same time, go directly to the point. Once you’ve told your colleague or your employee that you want to discuss something with him, don’t prolong his anxiety and move right to the challenging part.
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That said, in order to minimize the occurrence of undesirable behavior, managers should make it a point to conduct seminars and activities that will orient new employees about what is expected of them in the workplace.
➢ Remember that each person hails from different cultural backgrounds. This affects their manner of dressing, their personal hygiene, and even their general behavior. While you should maintain respect for diversity and individuality, you should also make it clear to workers that they must learn to embrace the cultural standards of the organization. There is no reason why cultural differences should affect productivity in the workplace or cause discord among workers.
➢ Lastly, if you are the worker’s manager, then you definitely owe it to the person to initiate the conversation, no matter how challenging it is. You should explain to the employee in a factual manner how his behavior can affect his career in a negative way. If you don’t talk to him about it, someone else will and they may not be as sensitive or as tactful as you.
How to Deal with Negative People at Work
There are two types of negative coworkers. These are the occasionally negative thinkers and the perpetually negative thinkers. Some people have a tendency to complain because of current work conditions which they deem as unfavorable. Meanwhile, some people just seem to have pessimism naturally oozing out of their pores. Their negativism
Thanks to globalisation, you are likely to work with Japanese, French, Chinese, German and all sorts of other nationalities. It is important to recognise that people from different cultures are different in a variety of ways.
Words, expressions, and gestures possess dissimilar meanings among different cultures. There is potential for the intended meaning to be misconstrued by the other party, which will result in friction among the groups. Another threat is the potential of cultural shocks, in which certain members of a diverse setting may not be able to adjust or understand the other cultures. In an organization where this is most likely to occur, dissatisfied employees may respond with high rates of absenteeism or turnover. Lower performance on the job may also result, which would have a significantly negative effect on the well being of the company. Diversity has been proven to foster the productivity of teams. However, this diversity also increases the number of ideas raised, and can be more time consuming to reach a consensus regarding particular decisions or suggestions.
When working in tight quarters, there are countless ways of unintentionally impeding on a colleague’s work habits. Due to a shared office, Brian and Jon are no exception. While striving to complete work tasks through the means each is comfortable with and accustom to, each individual’s work style habits imposes on the other’s. Unfortunately due to space limitations, separating Brian and Jon to two separate offices is not a possibility. However, through thoughtful conflict resolution, Brian and Jon can negotiate the means to more forward working together, without continuing to distract the other with their own work style.
Chad Brooks, in his article entitled, “Workers Gone Wild!? The Things That Make Employees Behave Badly”, appears to contribute counterproductive work behavior to upsetting circumstances that occur in the workplace. The greater part of these workers are not participating in this counterproductive work behavior initially while the upsetting circumstance is
As the demographic changes throughout the country shape the infinite amount of social environments. Now more than ever will there be an emergence of new contexts for cross cultural problems. This contexts are brought about by passages of legislation like the Civil Rights Act, changes in economic uncertainties and a plethora of other issues. Although some of these issues are older than others they all require a revisiting in order to prevent and resolve employee problems. This is due to the fact that these new issues and recurrences will always find their way into the workplace as individuals interact with each other, and share ideas or opinions.
Constantly voicing pet peeves and complaints at your job can cause problems and shape how people perceive you. A general atmosphere of dissatisfaction grows when there is complaining in the work place. If you come across as intolerant, you convey to others that you’re a slow adapter and picky. A seasoned complainer rarely takes personal ownership, which only highlights the powerlessness that got them complaining in the first place so, chill out! No one is perfect and you are annoying
In any society, how we see ourselves and how others treat us depends on many factors. Race, ethnicity, and cultural background are identifiers of individuals. Most people have confronted prejudice based on these identifiers, either personally experiencing discrimination or knowing someone who has. Beyond ensuring organizational compliance with a country’s anti-discrimination laws, it is incumbent upon managers to support diversity in the workplace and to be culturally competent.
So, how do people deal with negative co-workers? Here, are some keys provided in order to help everyone to walk away from the bartender with a bad attitude, or the nurse with and anger-management problem, or else effectively.
This is what I refer to as “recreational negativism.” What is “recreational negativism”? This is the em-ployee who doesn’t just have a bad attitude, but enjoys complaining about everything because it provides them with attention. Hopefully, a supervi-sor can work with this employee to improve em-ployee performance, not only from a mechanical or logistical standpoint, but also from the attitude standpoint. The employee must understand there is no advantage to acting in this manner.
Cultural barriers can also be an issue with staffing within when organizations recruit employees from various cultural backgrounds. For instance Asian employee finds it difficult to work with the westernized culture. This includes the language, the way of managing things and lot more which may cause a type of frustration which demotivates the employee.
Today's workforce is undoubtedly varied. Creating an environment that is acceptable and optimum for performing is what you want in the business environment. This will reduce the chances that an employee will feel under-valued, which can ultimately affect absenteeism rates and employee turnover. More diverse companies produce better results. Companies that respect and support individual employees ethnicity, age, gender, skills, and abilities provide for an all-inclusive atmosphere that allows employees to feel comfortable. Understanding cultural mannerisms, linking them to there abilities and not taking there age and gender to heart may help the judgement of candidates for their job skills, not their interview skills.
The place of work is ideally meant to be an ideal setting that needs to be sustained and molded by the workers’ professionalism and organizations’ policies. Basically each individual dreams of developing their carriers in an environment characterized by qualified and competitive personnel. A constructive working environment therefore enhances efficiency, productivity, performance, teamwork and friendship. However, regardless of the efforts to maintain working environment optimistic and conducive, there are employees who are less concerned with conducts and behaviors in the place of work.
The importance of understanding cultural, ethnic, and gender differences by managers and professionals in a business setting.
In a global economy, the way employees interact within the workplace is critical to the way that business is conducted and is ultimately successful. Leaders and managers who interact within the global setting need to understand differences between each person’s culture, regardless of whether or not the interaction is amongst employees or clients. These differences can include mannerisms or methods of etiquette that may seem strange or unique to those from a different cultural setting. Other differences might include the way that organizations in different nations may or may not be willing to do business or work with other groups based on race, gender, ethnicity, sex, or religion. With a utility such as Geert Hofstede’s Six Dimensions, one can gain insight into the differences between countries the world over regarding these cultural differences (Hofstede).
The importance of understanding cultural, ethnic and gender differences by managers and professionals in a business setting is essential to make the work environment comfortable. In every culture there are basic standards of thinking, and acting and these cultural differences strongly influence workplace values and communication. What may be considered acceptable and natural in the workplace for one person may be unacceptable for another person. People from diverse cultures bring new ways of thinking, creativity and language skills needed to survive in today’s work force. In many