1.0 – Introduction:
This report will discuss and analyse Ray White Hotel’s management style. An interview was conducted with Joint Managing Director, Tony Bargwanna to discuss several factors, which will be assessed in this report. These include, an overview of the organisation, organisational structure, decision making & problem solving, SWOT analysis, management functions including planning, organising, leading and controlling and a final recommendation.
2.0 – Overview of Organisation:
“Ray White Hotels is a new national operation, delivering integrated services for the hotel industry and its investors throughout Australia,” (Ray White Hotels, 2015). Formed in March of 2010, Ray White Hotels is a subdivision of the Ray White Group
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Both Tony and Andrew work with a dedicated team to ensure their advice and research continues to bring highly successful results within the business, aiming for major deals and acquisitions across the country.
3.0 – Organisational Structure:
A hierarchical organisational structure was originally built to create more efficient workers to further improve productivity. The structure is based on a division of labour. It allows a business to select workers needed for each section and specify their needed training, (Hickey, Nader, & Williams, 2011). Ray White Hotels believes its success has come from their constant recruitment of a balanced and sustainable cross-section of experienced personal. In order for this to happen, the business has been split into a hierarchy system (shown in diagram 1). Tony Bargwanna and Andrew Jolliffe are the two managing directors of Ray White Hotels and are therefore at the top of the business hierarchy. As the managing directors work in different offices in Australia, the hierarchy then splits into two. Below Andrew Jolliffe is an executive assistant. The business then splits into sectors. The same is done at Tony Bargwanna’s office. Below Bargwanna is a COO (chief operating officer) and a bookkeeper. The business is then split into further sectors. Ray White Hotel’s organisational structure allows their workers to become specialists in the areas they work, overall improving the production and the business as
the different types of management structures with other types of organizations with taller hierarchical, example an acute hospital administrators have numerous specialists as department heads dealing with areas such as Human Resources, Finance, Planning, Marketing and Social Services, while Long Term Care Administrators have to handle many of these areas
The type of organisational structure the Trafford centre has is a hierarchical structure, large organisations have organised hierarchies and The Trafford Centre has a number of layers of management. Staff no their
As an organisation grows, the hierarchy does too, centralising the ‘thinking’ aspects of the business such as design and development and decentralising the implementation aspects often proves successful, provided that the service or product is able to be controlled and separated in such a way (Morgan). Mechanistic structures that are often implemented by growing organisations are designed to achieve the predetermined goals of the business, and are often successful, provided no innovation is required (Morgan). However with Junction Hotel, it would
In this report I aim to produce a large organisation that will, if created, be successful within its market. I shall search and provide relevant background research and empirical evidence to help create the organisation. The main aims for this report are to produce an organisational and management structure that is appropriate for the company I aim to create.
This intellectual further conceptualized about a managerial hierarchy. The issue is evident today where businesses have multi units (Matthews, 18). Each unit
King and Lawley (2013, p.601) stated that rationalisation can be defined as increasing the efficiency and reducing costs within a business, this idea incorporates the aspects of a bureaucracy and the scientific design of work). Within a rational organisation, bureaucracies are created through the implementation of policies and procedures which makes the organisation standardised, predictable and efficient. Organisations such as Junction hotel might consider adopting the key features of rationalisation, for example within a bureaucracy a hierarchy is created, this shows clear lines of communication within departments. King and Lawley (2013) show that within Junction hotel the organisational structure lacks span of control as Linda Wilkinson is in charge of 34 employees This was improved by making the span of control more manageable by delegating control through management, different departments can be created, within each department there is a head employee who was in charge of more staff. As an organisation grows, the number of employee’s increases, therefore Fayols’ five functions of management are implemented through impersonal control rather than direct face to face control. In contrast to rationalisation, King and Lawley (2013) describe the social organisation as a belief that the key factors in shaping an individual within the workplace are the social interactions between people. King and Lawley (2013) state that the findings from Hawthorne studies have been credited
Organisation structure can vary along a number of dimensions in the form of bureaucratic, functional, matrix or network structure. The choice of structure is influenced by an organisation’s strategy, its size and the technology used. As an organisation changes its strategy to respond to PEST factors in its external environment, so should its structure change to maintain the strategy-structure relationship (Senior, 2002). To allow organisational survival, organisations tend to favour flatter and more flexible ways of working compared to hierarchical organisational forms and bureaucratic control systems which can be a hindrance to change (Collier & Esteban, 2000).
The bureaucratic approach is similar to another method known as scientific management which again divides work up into simpler tasks and has massive increases in efficiency, uniformity and predictability. The advantages of this approach include increased operating efficiency, low-skill and low-cost labour, minimal training requirements and controlled production quantity (Ray French 2008, p.207). However this method lacks challenge and would de-motivate workers. Junction Hotel would face many benefits by choosing to adopt the rational organisational design it
Four Seasons Hotels and Resort has established itself as one of the most remarkable organizations in the field of hospitality. Given that the organization has existed for more than four decades, the company has depicted an image of a professional realm in an industry loaded with extra obstacles identified with the social distinction between the objective groups of clients (Cascio, 2018). Four Seasons Hotels and Resorts works with the key objective of treating everybody, regardless of whether it is a known face or someone new or whether they come as clients or employees, with similar regards and quality services to establish a better connection with everybody. Therefore, the purpose
Similar to many companies in finance, XYZ Wealth has traditionally had a very bureaucratic structure based around division of labor, central controls and a strict hierarchy – almost Weber’s ideal bureaucratic structure. (Robbins et al, 2009) - with the CEO at the top and the majority of staff (in processing and call centre roles) making up the bottom. Divisions were created by job role and geography and the machinations of the firm had little to do with the head office and their goals. However, since the challenge of Global Financial Crisis (GFC) companies, particularly in financial fields, have had to be leaner and more able to change and faster at doing it. XYZ Wealth has started to develop a flatter management structure, with a matrix-reporting style and business units connecting with each other (Chapman, 2001). For instance, instead of all Human Resources (HR) consultants sitting together in an HR team environment, those dedicated to a
Every company has its own unique organisational structure. This can be described as the system or pattern of relationship in which power and roles are given to the employers and employees. It also involves how the company is designed in order to achieve its goals and its communication channels. A good structure is crucial because the strategic decisions made can either benefit or worsen an organisation (Mullins, 2005). For example, a good structure would encourage and motivate employees in order to keep morale and job satisfaction at the highest possible level so that productive efficiency can be reached. This essay will describe the different designs of organisational structures and assess whether in today’s world, organisations are
The biggest issue, elating to the success or failure of any business is management. In fact, the need for high standards of leadership has led to businesses spending millions of dollars every year to shape current employees into future assets. As Althouse et al. state, companies today usually rely on managers to guide the daily process using human, technological, financial, and other resources to create a competitive advantage (206). The traditional method of management involved a triangle shaped hierarchy. At the top of this hierarchy, were the authorities, or bosses. Below them, were managers, and underneath, supervisors and entry-level staff at the bottom (210). However, many companies have started to adjust this system in varying degrees, because as Semler mentioned, it is simply too far from the top of the pyramid to the bottom. In other words, the minor staffs do not communicate enough with the executives (Semler 1). With the move from autocratic, or top down management towards more participatory management style, companies can empower their staff. With increased autonomy, the staffs have more control over decisions, and their motivation increases.
Executive assistant manager falls on the middle manager level. Middle manager normally concerned more about the interconnection of all departments rather than individual performance. She is the second person who in charge to report to the general manager and vice president to oversee the overall performance of Saujana Hotels and Resorts. Belinda is responsible for executing the overall plans and strategies determined by top managers. Rather than managing the flow of information up and down the hierarchy, she plays a crucial role in creating the horizontal networks among subordinates that can help the organization act quickly. (Daft, 2012) .There is no doubt that running a successful hotel is a challenging task. Hence, managers have widely used management to understand the skills necessary to perform the job successfully in the hospitality industry. There are several objectives been carried out in the interview which are to understand the roles and skills needed by a manager in leading and motivating employees. Secondly, understand the challenges face by a manager and ways to overcome it effectively. Last but not least, understand the factors of being a passionate manager in this challenging
Hotels were made popular around Perth region. Most were designed for the purpose of travelers or tourists accommodations, while others were for business concerns; though some preferred both. Regardless of the type of purpose, their establishment is for the sake of everyone who needs to be entertained. However, the preference of guests to choose a suitable hotel depends on its industry profile. They usually consider factors like price, services provided and accessibility to name the few. This essay will introduce and propose Pan Pacific Perth hotel by discussing its industry profile. Essentially, the discussion starts with how it was established, what are its features and probably would end to convince anyone why to choose Pan Pacific Perth hotel.
Tall Organisations: Tall organisations actually have many layers in the chain of command. The directions and the