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What Is The Real World Od Approach To Organizational Development

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In every walk of life there is some type of organizational structure, whether school, churches, social, sports, or labor, organizational issues, culture, and management change. The world of organizational development (OD) presents professional approaches to weakness and strengths used to turn negative outcomes into positive one and develop strategies that will promote productivity, effective growth and profits. “Successful change in organizations happens with specific purpose and requires leadership” (Brown, 2012, p. 1). This paper is the answer to an assignment about real world OD principles. This assignment makes me the owner of a 100-employee retail dry good store. The store is located in a town where the major employer is an …show more content…

The use of needs analysis, force field analysis, and various surveys will help develop a good diagnosis of my store. Finding the right balance between tactical and strategic service is the real equation to solve, (Reynolds, 2010) and this is done by proper diagnosis.
Creating a model to provide suggestions and guidance to make sure my business continues to operate will mean developing an action plan. This plan is a called the organizational development process model. The first phase is to create a plan to improve customer service, add new products or product lines, determine best vendors offering best prices, lower expenses, and finally provide training for employees. Customer service is developing friendly way to greet all customers and set a greeter in place to answer questions as customers come in the door. In order to attract new customers to replace the ones I will be loosing I will need to add new products, this will come from my analysis list of the communities. Adding new products, expanding lines and to fit the demands of new customers. I will lower prices on the overage of items I have left once the automotive supply company leaves, immediately I will increase marketing advertisement to present lower prices to my potential customers. Finally I will provide the best training possible to promote customer service, friendly behavior, knowledgeable clerks, and learn as much as

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