Relationship Between Employee Satisfaction And Employee Retention

963 WordsFeb 15, 20174 Pages
What is “Motivation” and why it is crucial to understand its influences? According to Robbins & Judge’s Essential to Organizational Behavior textbook, motivation is defined as “the processes that accounts for an individual’s intensity, direction and persistence of effort towards attaining an organizational goal.” (Robbins 128) What inspires an individual to run 20K a week? What pushes one to finish a novel in one sitting? What draws a person to achieve his goal? What motivates one may not necessary be the same for another individual. It is a “need” factor that is different for everyone. In the context of organizational behavior, this complex human behavior is one of the most important and yet challenging factor to determine. Smart…show more content…
Because this impacts organization’s overall success-productivity, revenue and customer satisfaction, it is imperative that business leaders and management teams focus on improving their employee’s engagement and finding out what motivate them to help change this outlook. Increasing workplace engagement is fundamental to achieving sustainable growth for all affected. (slide 2) So, the big question would be, what do they “need” to get them there? For centuries, behavioral and social scientists have studied the concept of motivation in hopes of finding a right formula for success. Years of research poured into understanding motivation have come up with numerous theories, both favorable and unfavorable. Hence, advice on how it’s applied in today’s workforce and organizations are abundant. During the early 1950s, four popular theories of motivations were introduced: Maslow’s Hierarchy of Needs Theory, McGregor’s Theory X and Theory Y, Herzberg Two-Factor Theory and McClelland’s Theory of Needs. Although these theories have long thought been embraced by many businesses, researchers in the ’80 raised questions about their validity. At most, these four introduced a foundation for many and their terminology are still popularly used today. (slide 3) The best-known theory was introduced by Abraham Maslow in 1954, Hierarchy of Needs (Maslow). Maslow published "Motivation and Personality," which introduced
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