preview

Resourcing Essay on Recruitment Practices and Approaches

Better Essays

There are many factors that can contribute to building a successful organisation, however, by having the right person, at the right time, at the right place (Taylor 2002c, P73) will enable organisations to achieve their overall objectives and sustain competitive advantage.

This essay will outline and explain the steps required to successfully hire and retain a new customer services manager, whilst reviewing the current UK employment market and how this may affect the resourcing approach.

Firstly the essay will give an overview of the role of HR Planning and how the current UK employment market can influence and impact the resourcing process. The essay will then explain the importance of the job analysis and the recruitment methods …show more content…

This will impact resourcing plans for employers as attracting staff can be difficult, but, my approach to the customer services role would be to ensure that there was significant funds in the budget for recruitment advertising, have a competitive remuneration package in place and retention strategy.

In the 1950’s the job analysis process became an influential management tool in business (Gatewood and Felid, 1994; Gherpode and Atchinson, 1980), the job analysis also known as occupational analysis is regarded as a business investment (Legere 1985: 1327) and when conducted during the recruitment and selection process it formulates two distinctive documents known as a job description and person specification.

The job analysis, the second stage of the recruitment process is an objective and systematic approach to collating information about a newly created role or a vacant position, it establishes the nature of the role and whether or not this role is required The job analysis through its data can also contribute in setting a basis for performance targets to be devised, identify training needs, creation of new structures and determining pay differentials (Armstrong 1999, p190)

Stephen Taylor (2012) suggest that there are various ways to obtain details of the job and this can be conducted through holding a series of job analysis interviews with the jobholder, line managers and existing staff members within the team.

Get Access