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Retail Department Store Bhs Company Essay

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In 2016, Retailers opened the lowest number of new stores for five years and there are now 40,000 less shops then there were in 2006. As retail notes a decline in stores, online shopping now accounts for 15% of retail sales; if this increases year on year, could this be detrimental to high street stores and the way we shop? Retail department store BHS was founded in 1928 and had 164 stores throughout the United Kingdom with a custom of 1.2 million. In the year 2000, Storehouse PLC sold BHS to Sir Philip Green, making BHS a private company. In 2015 the company was sold again to the consortium Retail Acquisitions Ltd at quite a substantially low cost of £1. In April 2016 the company entered administration and after failing to bring £60 million into the business it closed its doors in September 2016.
BHS were in competition with fellow department stores Marks and Spencer’s, Next and Debenhams; but whilst BHS failed to adapt to the changing ways customers shopped, their competitors succeeded and introduced their customers to Apps to download, a click and collect service and instore ordering points which were all ways to help make shopping convenient and simple.
BHS appeared to be dated and not able to connect with customers new shopping habits which in turn lost them new customers.
Within the same month BHS closed its doors, they re-launched as an e-retailer selling homewares and fashion. Since the launch of their website, BHS have had 850,000 visitors to their site with a

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