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Review: Who Packs Your Parachute?

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Who Packs Your Parachute?
On July 11, 2011, In Who Packs Your Parachute?, Gratitude for each member of your team critical for success
I recently read about the ordeal of US Navy jet pilot Charles Plumb, whose plane was destroyed by a surface-to-air missile on his 75th combat mission. He parachuted out but was captured and spent six years in a communist Vietnamese prison. He somehow survived the nightmare and now teaches leadership!
Years later, when Plumb was at a restaurant, a man came up and said, “You’re Charles Plumb! You flew jet fighters in Vietnam from the aircraft carrier Kitty Hawk. You were shot down!
“How in the world did you know that?” questioned Plumb.
“I packed your parachute,” the man replied.
Plumb was taken …show more content…

How many leaders today are like Branson, sharing their ‘limelight’ with the team?
Branson has developed a level of trust with his team by showing gratitude. Branson knows “who packs his parachutes” and makes time to acknowledge and recognise his employees. He shares that the secret to ensuring you continually show gratitude to your employees is by being a good listener, lavishing praise to your “parachute packers” for a job well done constantly and never openly criticising people.

He adds, “To be a good leader, you’ve got to concentrate on bringing out the best in your people. People are no different than flowers — they need to be cared for and watered all the time if not they will shrivel and die. This is true whether it’s a switchboard operator or the chairman.”
Do you really care about the people that ‘pack your parachute’? Or do you only care to the extent that they deliver on the workload entrusted to them. Employees aren’t just resources working in the business; they are the business. An effective business is not the product, service, supply chain or its magnificent business plan. It ultimately boils down to the group of enthusiastic and passionate people called employees who carry out your well-designed business plan.
Jose Mourinho, one of the most successful coaches in the world clearly believes that all jobs are important. While coach at Chelsea, he treated the cleaning lady with the same respect and

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