Case Study: Sandwich Shop Crisis
Mitch Malinsky
Business Management
Mr. Rubinoff
December 4th, 2014
1.0 Identify the Problem
1.1 Primary problem
Since Alyssa took over management of the store sales have dropped substantially and business has not been running well. Tom Laronde needs to determine whether to keep Alyssa or fire her.
1.2 Secondary problem
Tom needs to increase performance and sales of the shop that Alyssa took over. He needs to gain back the customer base that she lost and he has to do it as soon as possible.
1.3 Immediate problem
Tom needs to take time off of work to spend with his wife and to start a family of his own. 90 hours a week was far too taxing both physically and mentally for him.
2.0 List
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This reimaging would involve new forms of advertising and developing a customer loyalty program which will give customers further incentive, aside from the food, to come back. The advertising campaign would involve multimedia presence and getting word out about the stores new unique sandwich of the day at a discounted price. By doing this, we hope to broaden the customer base and reel in customers that would have gone elsewhere to other sandwich shops which don’t offer the unique deals we do. Although this alternative has the potential to greatly increase revenue and broadens our customer audience, it is a costly option. The sandwich shop will have to take on a new advertising business expense. Also, there is a potential loss of revenue with this option. The customer loyalty program would be a card that customers get stamped every time they buy a sandwich. When they get 10 stamps, the next sandwich is on the house. If the sandwich shop is giving sandwiches away for free, it is losing what could have been potential revenue. Additionally, the sandwich of the day idea at a discounted price will encourage customers to purchase that sandwich as opposed to the normal priced house sandwiches, which will again lead to the store losing potential revenue. However, I believe that this potential loss of revenue will be countered by the volume of customers this campaign will draw in, and once drawn in, keep them loyal.
3.2.2 The second alternative for the secondary problem would
Tom is an immoral character. He is very unlikeable because of his uncivilized attitude. He is a very arrogant, dominating and boorish man who doesn’t cares about anyone focusing only on what he wants and looks down on poor, helpless people. Not only this, but he is also racist and a complete hypocrite.
It is ideal to have the option to purchase food right then and there, otherwise customers can just as easily bring their business to Carpe Diem, Satori Coffee House, Starbucks, or Beaners, all of which have moderate to high food selections (shown in Table 5). Todd should consider discontinuing the sale of retail items, and invest in a toaster oven and mini fridge in order to provide customers with more food options such as bagels, breakfast sandwiches, pastries, and fruit cups.
This paper will introduce a product and service which operates in the U.S. with the intent to expand within foreign markets eventually. The service that I chose is a current service in the food service industry that does exist but would benefit from enhancing it; there are market trends for the new service that would definitely satisfy potential customers’ needs and wants once the idea is brought to their attention. The goal is to bring the feel of the city’s fine dining and lounging experience to areas outside the city without having to travel far or spend more. The service is an
Store owner Jayne’s absence in leadership expertise is ambiguous because of the fact that not only is she providing an inhospitable environment at the workplace, her lack of leadership and communication with her employees and
feel as though they have to stay strong for Tom and remain positive and protective, but all he really needs is to know how they truly feel about his terminal illness, and to be able to support each other like a family
In this assignment, I have a friend who is setting up a sandwich and snack bar to provide lunches for workers at a local industrial estate. To help him out I have agreed to design a promotional campaign. It is essential for this sandwich and snack bar to be located inside the local industrial estate. The sandwich/snack bar is aiming to provide lunch to the workers working at the industrial estate on a daily basis, which includes a seating area. To start of the new snack bar/sandwich bar, employees working at the snack bar would be handing out free samples of the fresh different flavoured sandwiches, Panini's, and samples
Amy Tan begins by announcing, “I am not a scholar of English…I cannot give you much more than personal opinions on the English language and its variations in this country and others.” How does this opening set up your expectations for the rest of the essay? Why do you think she chose to begin by denying her own authority?
Taco Bell Corporation’s Director of Public Relations has in the last few hours received a phone call from the company’s Government Relations Team. The Government Relations Team has learned that a special interest group known as “Friends of the Earth” will be releasing information on Monday September 18, 2000 to the Washington Post. This press release will be implicating the Taco Bell labeled taco shells which are manufactured, distributed, and sold by
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For Subway Sandwiches, the global leader in franchised subway sandwich shops, the segmentation criterion that affects target market selection varies significantly within each community, city and metropolitan area chosen for expansion. At their most fundamental level, segmentation strategies at Subway are based on a broad base of assumptions with regard to socio-economic and demographic factors including age, income, mix of genders in a given region, ethnic composition of a community, vehicle ownership versus mass transit use, and media habit including social media use. All of these factors are included in the foundational elements of the Subway Sandwich market planning, marketing strategy and store planning. Additional factors that segmentation strategies are often based on are discussed in this analysis.
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Now that we have our very best products in more markets, let’s begin promoting them by on air commercials letting the public know that the products can be found in stores near them, not just major chains and in store promotions at the new locations that now carries the product. Perhaps offer sales in the beginning to introduce the product to consumers that have never had the ability to purchase it at their community stores. Pay for the best placement on the grocery store self, right at eye level.
We would like to include a new service for the customers. Breakfast is important for human. However, we decide a set for the customers. If a customer buys a drink, then he/she wants a cake or sandwich. It will be have a discount for 50%off. It is a market penetration. We would like to make some discount to attract customer. The target market for this new product is every customer. It is because everyone will buy food and drinks. It is a reasonable price for public.