Service Overview On Online Web Service

When I walked in, everyone was very welcoming and nice. Many people stared at me intensely

Amazon make sure that customer service is the best, Customers experience low prices through Amazon, the fastest delivery, having a form of reliable contact. Amazon customer service problems have allowed retailers to sell itme on the website, to make broaden the worlds selections of products. Amazon has a rival EBAY, which also allows merchant to sell and buy through its site, but with eBay there has been complaints with poor service and fraud (Cohen, 2009).

Service improvement is arguably one of the most important challenges facing the National Health Service (NHS) today, as both patients and service users search for a ‘good quality’ service, and expect services to be both efficient and effectual. All staff within the health service need to be educated and competent in their roles, in order to be able to offer a service that is beneficial to the patients that make use of it.

It was a mistake and the managers apologized but it was terrifying. At one point, I had at least twenty people waiting in the lobby to be checked in as I seemed to be asked at least a hundred questions that I had never heard before and had no answer to provide to the guest. It was a nightmare for me but I survived those three hours and certainly hope that they do a better job of scheduling in the future. Luckily, I have many resources when I encounter those questions where I have no answer – I dial our WENDI system and many times they can assist me with

Once inside, they headed towards where the sign said, “ Ticket counter” but it wasn’t hard to find it because of the long line.

Most people try to let the elderly or disabled get their upfront spot. My mother is 100% disabled from a military incident and needs the front parking space to reduce stress and tension on her bad foot and back. Handicap spots are usually open for her which is good. On the flipside however there are those who think they can park there to get a quick item from Starbucks and get out without getting a fine. This has also happened before, some people just park wherever they please, breaking laws and leaving before they get in trouble being what we call a scofflaw.

The meeting was so unexpected everyone the office hurried to get there ad hoc so they wouldn’t get yelled at.

Although I am sure the employee isn’t always chipper, we are always greeted in a friendly and very mannerly way.

I took the only table available at that time, unfortunately the localization of this table was not appropriate enough for the purpose of observing people greeting each other. I was not able to see people at my back. I needed to change the original position that I chose at the beginning of my observation in order to have a better control of the environment I would like to observe. I was quite far from the cashier, one of my ideas to observe is how the cashier in the cafeteria greets her costumers, and if costumers greet back.

The parking is very unorganized and messy. When a driver is parking they do not necessarily line up right next to the car that has already parked beside them. There are a lot of instances where there is a tight, odd shaped parking spot that leaves little room for a person to get out of their car. I can say this from experience since I park there daily and have seen and witnesses this numerous times. Cars are just desperate for a spot and go for anything they can get into no matter the size. People should feel safe while parking there and not worry if a car will park dangerously close.

At work this was rather easy since it is basically my job to interact with people, and typically the person coming into the store is expecting

The parking area is a peting place where the vehicle stops and is abandoned by its owner for a moment or longer. For example when we are going to college then our vehicle must be parked first and then after college we can take it back. Strange is not it, when we go to college while bringing the vehicle into the classroom? Therefore, every place or building must have a parking space.

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was normal. In general, visitors were fairly patient and accepted waiting as part of the

A risk we were concerned about was that some of us may be denied entry for not being dressed correctly, someone being too intoxicated or the venue reaching full capacity early on, meaning the bouncers could simply pick and choose who they wanted and as we weren’t familiar with any of the staff this probably wouldn’t have been us.