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Starbucks 's Marketing Plan For Starbucks Coffee

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Starbucks was founded in 1971 as a fine coffee retailer by Jerry Baldwin, Gordon Bowker and Zev Siegal. Howard Schutz, CEO, acquired Starbucks in 1987. It has established itself as a neighborhood coffee house and a social gathering place for the community. Starbucks’ mission statement is “to inspire and nurture the human spirit one person, one cup and one neighborhood at a time (Jurevucius, 2013) Starbucks is known for their fine roasted coffee, but they also serve other hot and cold beverages, hot breakfast, bakery items and sandwiches. At night they serve wine, beer and food. They have over 30 blends of Arabica coffee and are the leading roaster, retailer and marketer of specialty coffee in the world (Starbucks Corporation Profile). Starbucks coffee houses are operating in 50 countries. Starbucks coffee comes from Latin America, Africa and Asia. The employees are called “partners”. Starbucks offers health benefits, 401K plans, tuition reimbursement and employee discounts. Employees are mostly hired on a part time basis working 20 hours or less. Employees need to work a minimum of 22 hours in order to be eligible for health insurance. Starbucks was #45 on the Forbes list for world’s most innovative company (Forbes 100, 2015). They closed 600 stores in 2008. In 2012 they opened 1500 stores. The 2015 financial report includes a 7% increase in the global comparable stores; American sales increased 8%; China/Asia Pacific sales increased 11% (Financial Release).

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