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Strategic Change Management

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Title: Strategic Change Management Introduction McDonald's is a leader in the global foodservice retailing business with more than 33,500 restaurants serving approximately 68 million people daily in 119 countries. McDonald's focuses on 5 Ps, which include price, products, people, and promotion to deliver exceptional quality service as well as delivering customer experiences around the world. Within the last eight years, the company has recorded success through innovative styles of providing excellent service to customer. McDonald's operates in four distinct geographical segments, which include: United States Europe APMEA (Asia/Pacific, Middle East and Africa) Other Countries including Latin America and Canada. The strength of McDonald lies with alignment of companies around the world to form franchise. At the end of 2010 fiscal year, McDonald's operates 80% of it business as franchise, and at the end of the 2011 fiscal year, the company records total revenue of $27 billion and $5.5 billion as net income with total assets reaching $32.9 billion. Despite the success that the company has recorded over the years, the company is facing growing criticisms relating to health issues as well as issues relating to nutrition and well-being making the company to face series of allegation and court cases. (McDonald's, 2011). The company also faces series of business risks such as credit risks, income tax uncertainties, and foreign currency fluctuation. The company intends to

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