Title: Strategic Change Management Introduction McDonald's is a leader in the global foodservice retailing business with more than 33,500 restaurants serving approximately 68 million people daily in 119 countries. McDonald's focuses on 5 Ps, which include price, products, people, and promotion to deliver exceptional quality service as well as delivering customer experiences around the world. Within the last eight years, the company has recorded success through innovative styles of providing excellent service to customer. McDonald's operates in four distinct geographical segments, which include: United States Europe APMEA (Asia/Pacific, Middle East and Africa) Other Countries including Latin America and Canada. The strength of McDonald lies with alignment of companies around the world to form franchise. At the end of 2010 fiscal year, McDonald's operates 80% of it business as franchise, and at the end of the 2011 fiscal year, the company records total revenue of $27 billion and $5.5 billion as net income with total assets reaching $32.9 billion. Despite the success that the company has recorded over the years, the company is facing growing criticisms relating to health issues as well as issues relating to nutrition and well-being making the company to face series of allegation and court cases. (McDonald's, 2011). The company also faces series of business risks such as credit risks, income tax uncertainties, and foreign currency fluctuation. The company intends to
McDonald’s Corporation are the most successful and popular fast food brand in the world, holding the largest fast food market share and being the leading fast food restaurant chain in terms of world sales (8%). They are the second greatest outlet operator with more than 34,000 outlets, serving worldwide to 69 million customers daily, across 119 countries. Their brand is the seventh most valuable and
McDonald's has successfully met the demands of its customers by gradually adding to their menus. Breakfast meals, hamburgers, chicken, salads, salads and even desserts are provided by the restaurants which aids in the success of McDonald's. The organizational structure for McDonald's
The corporation I chose to discuss is McDonald’s. McDonald’s is a publicly traded corporation that includes the following domestic companies, McDonald’s, Chipotle Mexican Grill, and Boston Market. This paper will discuss the following:
McDonald’s has been in business since 1955. Through many years of great strategic and financial planning, it has become one of the most successful food chains in the world. In order to continue its great success, McDonald’s must continue to adapt to change. In this paper we will discuss the strategic and financial planning that would be necessary to keep McDonald’s on top of the food chain.
Though McDonald’s have spread its portfolio across the globe which reduces the risk factor but it might face complications if the government regulations and exchange rates fluctuates. McDonald’s have been facing persisting disapproval by a small group of people who have been publicizing its negative picture, the company has to stay cautious in order to avoid any law suit against them. (Leonard, 2015)
REFERENCES•www.mcdonalds.com, accessed on 18 July, 2008•www.mcdonldsindia.net, accessed on 18 July, 2008•en.wikipedia.org/wiki/McDonald's, accessed on 19 July, 2008•http://www.associatedcontent.com/article/263943/mcdonalds_strategic_marketing_mix.html?cat=4, accessed on 19 July, 2008•www.kfc.com, accessed on 25 August, 2008
Leaders face many difficult ethical choices as they develop and implement their strategic change initiatives. Many of these ethical challenges are ethical dilemmas that result from competing stakeholder rights such as employees versus shareholders, not issues of unethical behavior. What is the one ethical dilemma that concerns you the most as a leader preparing to implement a strategic change initiative? Why? How might you address this dilemma? Why would you select this approach?
McDonald’s emphasizes cleanliness and food safety, in addition to quality and value service (QSC&V), through which it has succeeded in obtaining customer trust. The company also stresses ethical practices, dependability, and truthfulness in dealing with customers (McDonald’s, 2012, p. 1). Moreover, McDonald’s employs a coordinated marketing strategy that involves analyzing customer wants, creating products to satisfy his or her needs, setting the right prices and enhancing awareness of
In 2014, China and Japan markets were negatively affected due to food quality issues discovered in McDonald’s supplier, which resulted into loss of sales and profitability and also incurring expense to gain back customers confidence and trust. Any such future instance could negatively the affect business profitability, its reputation and overall brand image. Also,
McDonald's is the world’s leading food service retailer with more than 30,000 local restaurants in 121 countries serving 45 million customers each day.
McDonald’s mission is, “To be our customers’ favorite place and way to eat” (McDonald’s Inc., 2012). Since 1955 McDonald’s have been building a multinational and multicultural international business that satisfies customer’s Worldwide (McDonald’s Inc., 2012). McDonald 's is the leading global food service retailer with more than 64 million people
This is a review of The Theory and Practice of Change Management, by John Hayes, which focuses on the myriad facets in Leading and managing people issues. It is imperative for the leaders to ensure that people issues are dealt with methodically throughout the change process. Many leaders err by neglecting these issues at a very initial stage. The essay serves up to be a pertinent treatise on how leaders should lead and manage people during change.
Strategic change management is the management decisions and process for long term structure in the organisation. The strategic change management defined as the process as a systematic approach for managing strategic change which consists of positioning the firm through strategy and capability planning, real time strategic response through issue management and systematic management of resistance during strategic implementation (Karami, A. and Analoui, F. 2003:4). It also means that it is a set of tools for managing the people side of change to achieve the required outcome of a change project.
The company researched for the purpose of this paper is McDonald 's. This company 's history dates back since 1940 when Mac and Dick McDonald initially opened McDonald 's BBQ restaurant located in San Bernardino, CA. In 1948 they shut down the restaurant, just to reopen it as a self-service drive-in restaurant. According to About McDonald’s (2012), their menu included only 9 items, such as: milk, coffee, soft drinks, cheeseburger, hamburger, potato chips, and a slice of pie. Potato chips were then replaced by French fries. The history of this company is significantly market by Ray Kroc, who in 1954 at a visit to McDonald 's in San Bernardino decides to have a franchise of McDonald 's. A year later, in 1955, he opens his first restaurant in Des Plaines, Illinois. The franchising plan allowed growth and by 1965 there were more than 700 restaurants across United States. McDonald 's
Since McDonald’s is the most well know fast food chain in the world with a market cap of 69.35 billion, brand recognition is their biggest strength. The secret of McDonald’s success is its willingness to innovate and maintain consistency in the operation of its many outlets. In recent years McDonald’s has introduced Premium Salads, Snack Wraps, fresh Apple Dippers in the United States, and Corn Cups in China. Also, McDonald 's products are priced so low that economic conditions are almost insignificant.