True / False Questions 1. Efficiency means doing the right things to create the most value for the company.
FALSE
2. Effectiveness means doing the right things to create the most value for the company.
TRUE
3. A doctor completes a surgical procedure on a patient without error. The patient dies anyway. In operations management terms, we could refer to this doctor as being efficient but not effective.
TRUE
4. A worker can be efficient without being effective.
TRUE
5. Trying to maximize effectiveness and efficiency at the same time can create conflict.
TRUE
6. Maximizing both effectiveness and efficiency at the same time always creates the most value for the organization.
FALSE
7. A transformation process uses
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FALSE
32. All European companies require that their vendors meet ISO 9000 standards as a condition for obtaining contracts.
FALSE
33. Deciding how much inventory to purchase is a fundamental topic of operations management.
TRUE
34. Because the text states that "at the most fundamental level, operations and supply management is about getting work done quickly, efficiently, without error and at low cost" there is little in the field of operations management that relates to overall corporate strategy.
FALSE
Multiple Choice Questions 35. A reason for studying operations and supply management (OSM) is which of the following?
A. OSM is essential for understanding organizational behavior
B. Most business graduates do OSM work regardless of their job title
C. The concepts and tools of OSM are used in managing other business functions
D. OSM is a required course in all business degree programs
E. OSM is the most rigorous business discipline
36. Operations and supply management does not involve which of the following?
A. Using operations research/management science decision-making tools
B. Industrial engineering issues
C. Line management responsibilities
D. Improving operating systems
E. Portfolio management
37. In the transformation process of a hospital, a patient is considered a primary input. A primary transformation function of the same system is which of the following?
A. Healthy individuals
B. Health care
C.
1 Improved productivity: improving the efficiency will help the organisation to produce more products/ goods for the same overheads, whilst earning better profits
EFFICIENCY is achieved through wise use of human and financial resources; and COMMITMENT to intellectual achievement is embraced.
Which activities at Camp Bow Wow require high efficiency? Which activities require high effectiveness? Efficiency refers to the amount of resources used to achieve the organization’s goals. Effectiveness is a broader term, meaning the degree to which an organization achieves its goals. A high performance organization is one that achieves goals to the maximum extent possible (effectiveness) while making the best use of limited resources
Efficiency: Whatever idea, thought, plan or action we do, must be efficient enough to make us reach our set goal.
Operations management refers to all levels of an organisation and how best to efficiently convene, fund, maintain and maximise its services and/or operations, both internal and external. The core goal/objective of operations management it to maximise outputs while reducing and minimising the inputs required to achieve the desired results.
Per Satterlee, chapter eight of Organization Management and Leadership, is about operations management, which is how products or services are provided in the most efficient and effective way. “Operations management is the implementation of all the functions of management,” (Satterlee, p. 224). This includes where infrastructure may be built, where supplies and materials are obtained, production is scheduled, inventory is managed, and equipment is maintained.
These four elements all work together to create the success of an organization. These elements can easily related to many of the shifts that we have seen in many areas of our day-to-day lives. Healthcare is one area of our lives that I feel continues to change to become more efficient. New practices are being implemented daily to improve ways patients are cared for. The implementation of technology has become an important part of healthcare and will continue to grow in use. Our patient population over the past several years has evolved and become more educated on the hospitals they choose and their illness. When they come into the hospitals they are expecting a high level of care. According to Wikipedia (ND), efficiency is used as an ideal practice to achieve a goal. Relating this to healthcare we see new systems in place such as urgent cares, or even clinics so a greater number of patients can be seen increasing revenue. Not only that since many of these
To increase the effectiveness of employees toward the achievement of business goals, it is essential to put a
Operations management is defined as the design, execution, and control of operations that convert resources into desired goods and services, while implementing an organizations business strategy (Business Dictionary, 2015). Office Depot Inc. is one such organization that truly understands that solid operations is the foundation to the success they have had in recent years. In this paper, I will give the history and background of Office Depot Inc. and explain why they have been able to keep such a competitive advantage in the consumer and small business supply industry. Additionally, I will
I would suggest the company should implement the strategy which enables greater operational efficiency, in doing so the company should implement the following strategy in order to improve its financial performance:
Operations Management in an organisation is repsonsible for managing and in making decisions concerning the activities that convert inputs into outputs , that is goods and services. This covers both short term actvities as well as longer term activities to meet strategic goals. Inputs can be the raw materaials need to manufacture goods such as furniture or the computers needed to create a service like online shopping site. Operation management’s role is to make decisions to improve how operation activities function, for example, to improve the final quality of the output or to change production methods to be more efficient in terms of cost and in time.
Operations Management explores the way organizations produce and distribute goods and services. Everything you wear, eat, sit on, use or read comes to you courtesy of the
19. Firms that wish to do business with the European Community can benefit from having a quality management system that needs ISO 9000 standards TRUE
For any management team or executive, the pursuit to merge a good amount of these two qualities together requires some amount of sacrifice. To become highly effective, efficiency has to be first sacrificed after which it can be slowly increased without a considerable drop in effectiveness. This is the most accepted method used by managers because results matter to clients and customers instead of the cost of acquiring it.
E. Continued focus on improving efficiency and effectiveness in the organisation, from procurement, to supply chain to customer service delivery.