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Strategic Marketing and the Four P's of Market Research

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Strategic Marketing and the Four P 's of Market Research

When it comes to marketing strategies, most people spontaneously think about the 4P (Product, Price, Place, Promotion) ¡V maybe extended by three more Ps for marketing services (People, Processes, Physical Evidence).

Market segmentation and the identification of target markets, however, are an important element of each marketing strategy. They are the basis for determining any particular marketing mix.

Market segmentation as defined by Kotler, is the segmentation of markets into homogenous groups of customers, each of them reacting differently to promotion, communication, pricing and other variables of the marketing mix. Market segments should be formed in that way those …show more content…

It is well known that suppliers in markets mostly compete on price. Demand for those products of services that are clearly differentiated from competition and that offer a particular value to customers do has a lower price elasticity; hence, only those products can sustain a higher price level and higher margins. The precondition for providing such value added is detailed knowledge about customers ' preferences. These preferences will probably diverse in the total market, but fairly homogenous within distinguishable segments.

"Focus on attractive market segments is of special relevance in our fast moving times of Internet economy" Kalakota and Whinston says in their law of differentiation. Following that, Kalakota and Whinston perceive segmentation as the basis for offering superior value to particular customer groups and thus for developing a stable and profitable market position.

The concept of positioning is often used together with the term segmentation and targeting. Those three elements work together closely when determining which way to offer a product or a service in which markets to which target group.

Once the organisation has decided which customer groups within which market segments to target, it has to determine how to present the product to this target audience. This allows to exactly addressing the needs and expectations of the target groups with a tangible marketing mix that consists of product characteristics, price, promotional

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