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Market Segmentation Is An Approach Used By A Company

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Market segmentation is an approach used by a company to select their target market and provide data for a marketing plan. “Market segmentation consist of a two-step process; naming broad product markets and segmenting these broad products-markets in order to select target markets and develop suitable marketing mixes” (Perreault, Cannon, & McCarthy, 2014, p.97). There are 4 categories pertaining to market segmentation; behavioral, geographic, demographic, and behavioral. Behavioral segmentation are particular behaviors based on the customer’s interests such as loyalty, customer’s interests and values. According to Perreault, Cannon & McCarthy (2015), “specific behaviors wary a great deal for different people, products, and purchase …show more content…

Demographic segmentation includes nationality, gender, age, religion, education, income household size and even various ethnic groups (Perreault, Cannon, & McCarthy, 2015). According to Scarborough Research 41% of online shoppers are between the ages of 35, and 49, and 69% are college educated, 65 percent are white-collar, and 58% have an income of $50,000. Amazon customers with higher household income are enrolled in Amazon prime. According to Godfellow (2013), Amazon’s prime members are equally divided by the gender, 37% are under the age of 35 and 29% over the age of 55. Prime members have more money to spend with an average household of $70,000 per year and non-prime members earn less than $37,000 per year (Godfellow, 2013). Psychographic segmentation is based on people’s personalities, interests, opinions and lifestyles (Perreault, Cannon & McCarthy, 2015). As a new Amazon customer, you are profile by your attitudes and psychographics so that they can determine your behavior profile. Amazon is concern on what you want to purchase so that they can match other products of similar interests and lifestyles. SWOT ANALYSIS SWOT Analysis is a structured planning method used to analyze and evaluate the existing situation of a company. The SWOT analysis is “a useful aid to organize information from the broader company and developing relevant screening criteria” (Perreault, Cannon, & McCarthy, 2015, p. 52). Amazon is one of

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