1. Analyze the problem
Wong Gillmore was a very good branch manager in a bank. Everything was fine until one of her assistant manager Yvone Frechette has been promoted to a better job and larger branch. The problems are the employee in the bank was not sufficient to accommodate all of the customers and because of that the employees are overworked including Wong Gillmore. For me their biggest problem is their having difficulty in managing their time.
2. Possible solution to the problem
First of al, they must hire a new assistant manager as a replacement for Yvone Frechette so that the work of Wong Gillmore will be lessen and don’t suffer under constant time pressure. Second Will Gillmore must tell to her personnel to be flexible
…show more content…
Marjorie Wong Gillmore performs her management function in the following ways:
A. Planning
Her planning involves her goal of getting more and more customers for the bank and expanding the bank’s business. As her planning activities are concerned she has kept a 3 page list of things to be done next day, after a weekend.
B. Organizing
One of her assistant managers has been promoted and sent to the larger branch. She thinks to hire one person as an assistant manager. The current situation is making her job more hectic and tiresome but still she can organize everything. She will soon be making arrangements for a new employee.
C. Leading
She keeps a tract of the activities of her assistant managers. She leads them in a way that on weekdays, except Monday she holds staff meetings with her subordinates at 9am to review the bank’s various products. She directs and informs her staff members about these so that they are able to explain these accounts types to the customers.
D. Controlling
She decides whether to accept a check or reject it. It comes in the rules and regulations implemented by the Head office. 3. What work agendas does Wong Gillmore seem to have? How do technical, human and conceptual skills come into play in Wong Gillmore’s job?
A. Technical Skills
Her technical skills include her area of specialization she pitches, review loans
However, working in this company as a manager, she facing some problems, which lead her to take a decision whether she leaves the company or try to make some smart changes.
The principle of _______________ means that each person should know to whom they report, and that managers should have the right to give orders and expect others to follow.
Quinton informed me that Michael (AM) just let him know that he will be leaving the company, which puts more pressure on finding new hires. I encouraged Quinton to walk the mall with business cards to help get the word out there that we are hiring. Quinton and I also mention interview tips for weeding out candidates that may not fit what we are looking for in an associate. Quinton also mentioned to me that he is thinking of promoting Logan to a part time ASM, my only concern about her is that she is very shy and reservered when I speak to her. Quinton assures me that she opens open when she is on the sales floor and he will continue to work on her confidence as he gives her more training. No Machine Issues.
In his article, “The Fall and Rise of Strategic Planning,” Henry Mintzberg (1994) provides his views on the process of strategic planning. He offers that most companies and organizations start a strategic planning process with little understanding of the definition or actual purpose of planning. He tends to admonish much of the conventional understanding concerning strategic planning and proposes his interpretations. He states that “the most successful strategies are visions, not plans” (Mintzberg, 1994, p. 107).
Vicky must also take into account the duty to her boss, Wendy. First, Vicky must suggest that quick temper of Wendy’s be abolished because animosity between Wendy and her staff members may lead to a broader conflict. Also such behavior could lead the company as a whole to be less productive, because with Wendy’s quick temper it will be hard for staff members to share ideas. Sharing ideas between members of staff makes a company more successful.
After staying so many nights in order to figure what I am going to do with Bud, the division manager of the Financial Services Inc., I have finally come to my decision. Instead of firing Bud, I have decided that I will hire a new employee to work with as a co-manager, which means that there are going to be two division managers. I have considered the negative and positive consequences of many solution, and my final decision is the most reasonable among the others. Having Bud working along side with a new manager will be the best for me, for Bud himself, for his family at home, and for other employees/Bud’s co-worker under his division.
two parties involved: One to work it and one to supervise it.” The manager was already
In order to solve this problem, Mr. Brenner will need to take specific actions to improve Ms. MacFee’s management style and behavior towards people with higher authority. Firstly, Brenner will talk to MacFee during the meeting they conducted the next morning. He will tell Ms. MacFee her actions towards the problem were unacceptable and how to better deal with a similar situation in the future. After she understands that her actions were inappropriate, Mr. Brenner will suggest that she takes some leadership and management courses which will show her how to be a democratic leader. In order for her to be on board, he will tell her that it is mandatory for her position and it will be used for her own skills as well as to teach her subordinates.
The training officer claimed that there were no openings suitable for her at other braches. On two occasions when openings did occur, the manager of each of the branches in question rejected Pamela, sight unseen, presumably because she hadn’t been in banking long enough.
In the beginning Terrill called the engineers for meeting and showed highly concern about the personal welfare and asked the question about problem, lacked in productivity and turn over. Engineers replied and show many complain without any hesitation. They asked about their job responsibility and response from the management for their work done. They blamed to the management, its negligence about the report and for the further implementation of issues covered by the report. After two-hour discussion in the meeting, Terrill summarized the future plan and condition. He promised the engineer to stay out of their work and feel free to continue the work that has been asked by top management. He prepared the meeting report as a daily report. He can submit his report though mail but he preferred it to bring with him to headquarter for quick and effective response from the board. In fact, he presented himself as a supporter, open minded and highly serious about his job responsibility. According to the two-dimensional model of Black and
So what I see the most critical part is they have high turnover in the organisation and HR manger is always busy in selection process and training. And she was not getting good time to develop the coordination. So she was not been able to find out the actual cause of turnover from the origination. Every other manager has the department head to assist them but in HR section no HR focal person working in the department. So the staffing and the coordination part is lack.
James Sprague has many options available to him in dealing with the problems he has been given with the acceptance of the management position. There are two different areas of need in the division that Sprague needs to address: Employee relations and division profits.
Steven, a staff accountant in the accounts payable section, is confident that he knows the “ins” and “outs” of the bureaucratic organization he works in. Kristin, a new manager of accounts payable, no non-sense type of manager, Kristin was experienced and determined to perform her new assignment with the same vigor that had brought her so much success throughout her career. Steven believes people seem to gain promotions and have the opportunity to work overtime based on who likes them rather than the quality of their work. As a result, Steven who is dissatisfied with what he senses are political machinations that have influenced managerial decision making within
Feedback:All of the managers listed here are directly involved in the provision of goods or services and are therefore in line positions. Managers in staff positions are only indirectly involved in the
?A Nice Manager? case study is about the Chisum Industries? ready to promote within the company. The middle-level management can be promoted to top management. The top management team consist of six members Chisum, Jacobson,. Ivey, Hughes and Kennedy (Daft, 2014, p.487). The top management team is having an open discussion about potential candidates to run the San Antonio office. Harry is a middle level manager (Daft, 2014, p.487) who is being considered for Dallas interviews. In the discussion, Harry?s management skills are being discussed within the top management meeting.