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Subway's Marketing Strategies

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SUBWAY: An Introduction The Subway brand was started in the summer of 1965 in Bridgeport, Conneticut. It was the brainchild of 17-year old Fred DeLuca and his family friend Dr. Peter Buck, with its purpose being to earn money for Fred’s college tuition. With a $1,000 loan from Dr. Buck, Fred opened up the sub shop. Currently, there are 27436 Restaurants in 85 Countries, making it the second largest fast-food franchise in the world. Approximately 5000 of these locations are non-traditional units -- such as convenience stores, truck stops, colleges/universities, hospitals, military bases, arenas, shopping malls, and more. Their goal is to be the largest fast-food franchise in every market. But let’s get one thing straight, Subway is not …show more content…

They don’t want to wait in queues or have incompetent staff tend to their needs, they want it now and they want it done right! When compared to their biggest competitor, Kauai, Subway dominates when it comes to preparation time and variety. They offer an almost unlimited variety because you get to choose what goes on your sub, and everything is prepared in a sanitary environment right in front of your eyes in less than 2 minutes. This satisfies both the need for increased variety and increased convenience. Technological factors “In what one executive of the $9 billion, 26,000-restaurant Subway chain dubbed "the single largest integrated cash card program in the world," Subway has come out with a card that handles payment, instant loyalty rewards and highly targeted promotions that can be tracked by the customer.” Marina O'Rourke, Subway's director of retail technology, said the system is groundbreaking because of the wide range of capabilities but also because of the scope of the deployment. "We have rolled out the single largest integrated cash card program in the world. We have almost 20,000 stores on this program, and our program is integrated into our POS software," O'Rourke said. "It's a very sophisticated CRM program. It has the ability to target consumer behavior and reward and entice that behavior. It can look at cardholders in a geographic area. We can drill down to

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