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TS1 Task Scenarios

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Before the cultural analysis implementation, as well to make the problems from the workspace context perspective be exposed more distinct, here will generalize three representative task scenarios in breakdowns.

Task Scenarios in Sequential Way

According to the table2 of department responsibility and corresponding tasks, the most frequent task scenarios will be defined as following.

TS1 Inform a Meeting Notice

Intents
To notify the people whom should attend a meeting.

Trigger
The meeting is going to be initiating (after 30 minutes).

Steps
1. The GM just checked the schedule of today in the morning, on 10:00 o’clock there is a meeting shall be hold at the 2nd floor meeting room, that managers of RDD, PD, QCD should be present at …show more content…

The GM looking up the telephone number of RDD, press the number on the telephone, waiting for someone to pick up the phone and informing the RDD manager with this meeting schedule, hang up the phone till RDD manager is completely clear with the schedule arrangement.
5. Repeat the step 4 to notify the PD and QCD manager with the same meeting schedule.

TS2 Deliver a Report Documentation

Intents
To send a document file to a target person.

Trigger
The document file has to be signed and sealed by a target person.

Steps
1. RDD manager has three Report Documentations for PD, PurD, QCD respectively.
2. RDD manager decides to use telephone to make a call in order to check if the PD manager is at the office and whether available for documentation reviewing at the moment.
a. if PD manager is able to do it right now, RDD manager will bring the documentation to PD manager’s office and bring back a copy after signed confirmation on the original one.
b. if PD manager is unable to do it right now, RDD manager will try to contact again later.
3. Repeat the step 2 to contact the PurD and QCD manager with the same purpose.

TS3 Temporary Group Discussion Arrangement

Intents
To arrange a group for a specified problem discussion.

Trigger
The specified problem has to be solved right …show more content…

After all the requisite information being gathered, RDD manager will settle an appointment for group discussion and notify the participants regards this arrangement.

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The primary Intents are normally from the initiator of a task. If taking a deep reflection of those steps of task scenarios, individuals of their corresponding roles in a same task scenario could have goals or expectations diversely. Therefore, as designers should consider the individual needs from their each respective roles in a same task process, rather than just locate the initiator’s intents at the highest priority position.

Take TS1 for an instance, the Intents of this specified task from an initiator is to let all related persons be successful informed with an impending meeting message. From the message receiver's perspective, there are no explicit intents for them. However, the task couldn’t even be perceived as achieved without considering the message deliveries, moreover, how could these messages be delivered, whether any confirmation or feedback from the receiver to initiator?

Imaging of those task processes being executed via the design system, the same, the initiator shall utilize functional modules to achieve his or her intents, and receivers will get or be aware of those intents via some objects

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