Terracog Case Study Essay

She does not have any relational management skills as she could not properly handle the conflict between the different project stakeholders in the meeting. She rather stopped the meeting and arranged another meeting. Karen could not get the project stakeholders to work together as she asked them in the meeting to get their relationships with each other back to a win/win environment. No actions have been put in place to rectify the poor relationship from Karen’s side as the project manager.

This would cause the tension to rise and the discussions would turn to personal disagreements and not business related problems. In the end, the team-building efforts were not very effective because profits continued to drop and moral got even lower. The skepticism of the VPs and their lack of enthusiasm ruined the positive effects from the SVPs meeting.

The aggravating conflict was between American top-management (represented by Andrew) and Korean top-management (represented by Mr. Song) in solving the situation. Both believed that what it wants is incompatible with what the other want (mutually exclusive). The American side blamed Korean consultants' lack of experience for the problem of behind the deadline, while the Korean side blamed Ellen's capabilities. This conflict was also a dysfunctional conflict as it harmed the company's harmony and business. If the management could not find a solution to solve conflict, the company would fail to meet the deadline, which might totally kill the company's reputation.

meetings to debate issues before making a final decision. In handling routine tasks, he was

In an organization, meetings take place on a regular basis. Today’s organizations are built around people, so interaction among team members, inter-team, inter-department etc. are very common. The meetings cost organization in terms of time, money, and manpower utilization. Hence, effort is made to make the meeting process more effective.

Better communication needs to be created between mid and upper management. Proper communication will lead to a better understanding of the goals desired. Feedback is provided by upward communication, which makes employees feel involved and can help managers to get employees to understand their concerns (Thrilwall, 2012). Cooke and Peterson communicated scarcely and poorly. No regular meeting were scheduled. When the two did communicate there was no clear and actionable dialogue. Communication is only successful when both the sender and receiver understand the same information as a result of communication ( MindTools, n.d.) Both Cooke and Peterson should establish regular structured communication. This can be accomplished by setting periodic meetings, written updates via e-mail or memos. These meeting will provide downward communication that will allow information to be dispensed to the team working on the projects in question. These meeting will make Peterson and her team feel more involved in the direction of the project and it will also keep Cooke abreast of the attitudes and values of her employees. Cooke can defuse any potential problems

There were several reasons to lead to a slowdown in work. This was the result of the FAA not responding to PATCO’s claim that the separation distance of aircraft was a safety concern. In February 15, the FAA was warned by PATCO that if the “Baton Rouge 4,” were not relieved of the transfer order, controllers would make “an impact on the system.” As before in these situations, the FAA requested a meeting to forestall the job action. This time, however, it invited the Federal Mediation and Conciliation Service (FMCS) to attend, because legally the FAA could not negotiate with an organization it had declined to recognize. The delegates from PATCO, the FAA, and the FMCS began 2 days of negotiations that produced a 4 point understanding:

The civilization of Terrageopolis will be a successful civilization because of its location military and education. Terrageopolis is a new civilization meaning Earth, soil, and plants. Terrageopolis will be a successful civilization because it is located on an island in Africa. Terrageopolis is located at approximately 15 degrees south, and 63 degrees east, in Madagascar Africa. This will be good because they are on an island and they can't get attacked because of the ocean, they have a river which will give them good water and fresh soil etc. Additionally, Terrageopolis will have a good military to help make them successful.

An additional party from management is allowed to join the conversation, along with the previous parties involved in the first meeting. Allowing another person to join will increase chances to resolve the conflict. "For where two or three gather in my name, there am I with them" (Matthew 18:20, NSV). It is the management's duty to assure that the issue is solved before it escalates to a third meeting. Documentation is also required. This meeting should end in prayer. Signatures are required from each person in the meeting. Results should be documented and submitted to higher

Negotiation is one of the most common approaches used to make decisions and manage disputes. It is also the major building block for many other alternative dispute resolution procedures. According to Christopher W (2012), negotiation is the principal way that people redefine an old relationship that is not working to their satisfaction or establish a new relationship where none existed before. Because negotiation is such a common problem-solving process, it is in everyone 's interest to become familiar with negotiating dynamics and skills. This section is designed to identify what worked well and not well in the negotiation. In addition, to present strategies that generally makes the negotiation more efficient and improvement in the next

In “Lectures 4-9” we talked about the importance of collecting customer needs and defining the scope of the project before starting the design phase.

In this situation what she supposes to do is to declare the purpose and agenda at the beginning of the meeting, and keep redirecting everyone back to the problem they need to discuss.

Based on the development of the event, the possible scenarios are 1) The dispute is taken to the JV Committee and Ellen is expelled from the group, taking the blame of being the ineffective leader; 2) recruiting new consultants for the project who have the required qualification and skills to do the job; 3) Jack is replaced by other consultant from JVI with relative more experience in project management. 4) Ellen and Jack communicate the problem and find a way to compromise.

Going further with the agenda, the way the meeting worked so smoothly was due because each member of the meeting had a task. For instance, Lt. Brent Abbott oversaw the city staff committee liaison, which from the looks of it he was part of finalizing any changes in the committee. Then they had Esther Mirador to keep track of time and

Tom Szaky is an entrepreneur, known for starting TerraCycle, a company that makes consumer products out of waste. Although the environment and the venture itself changed a lot throughout the development, Szaky always remained true to himself. He believed that a waste management business could make a profit and promote environmental protection at the same time. However, gut instincts and being in the right place at the right time was also an important issue for the former success - commencing with the idea for the startup business when he visited his friends and discovered the fertilizer which they had developed. Shortage