Tesco’s key functional areas
Functional areas
In all companies there are many different tasks which need to be carried out regularly, in order for the business to reach its aims and objectives. Stock needs to be brought, the bills and finances need to be controlled, and customer service issues dealt with and so on. In a small organisation one or two people may do all the jobs, whereas in a large organisation people have to be specialized in many different individual tasks. In a large company it is easier to identify the separate functional areas, because groups of employees would work together in departments. Each department carries out its own individual tasks to relate to their specific area. The main purpose of functional areas
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They want to gain respect and value from their customers, so that they will become loyal to them and recommend Tesco to others as a good store which will improve their reputation and gain them more customers. So by making sure they listen and respond to all their customers’ needs there more likely to achieve this. If they did not treat their customers well and strive to meet their needs they would not have many customers, would not have a good reputation and they would there for not sell a lot and make hardly any money.
Procurement
Procurement is the act of obtaining or buying goods and services. So it’s the process an organisation uses to buy the products or services it needs, from other organisations. So procurement department for Tesco is essential in order for them to be able to sell products and offer a service to their customers. Without the good and services it needs Tesco would not be able to operate so it’s essential the procurement team do a good job.
Information tech services
At Tesco information technology is right at the heart of their business, as it’s essential for the business to run effectively and it also helps them improve their customers shopping experience by faster tills and stock checking systems. The use of IT is helping them to know what to sell, and also to help deliver the product to sell. Many different areas in Tesco put it to good use for example * There supply chain systems, create effective stock
It is important for Tesco to have motivated employees which can help them succeed and gain awards for the best customer services. Tesco’s employees also need to help the customers and other stakeholders in order for them to return. This could also lead to people buying more shares in the business. The influence is customer satisfaction, stock, whether the customer returns because of Tesco’s quality products and prices or whether their service is good, if they don’t then Tesco’s customer service is not good enough.
In this article I will be writing about two types of businesses one which makes a profit and the other which does not make a profit. I will inform and explain the purpose of the business so why it is there, also the type of business it is and the ownerships and also what it provides and who’s interests it serves.
The aims at Tesco PLC is to be a leading retail supermarket and that excellent quality services are provided whilst products such as food and clothes are of a low cost. By also having cheaper prices than competitors such as ASDA. The objectives in doing this is to increase profits by increasing sales to the maximum. This is done by providing a better service of care so that the current customers stay and attracting more customers from the competitors such as ASDA. Therefore, profit will increase due to the cause of an increase in sales. This objective is measurable due to being Tesco PLC can keep track of the volume of sales. Another objective is to minimise the prices of products of food and clothes. Tesco PLC aim for householders to have a cheaper trip by Tesco PLC offering more deals so then customers can take advantage of, so their shopping will be cheaper. Furthermore, this aim can be achieved. An extra objective is to sell more healthier food related products so that more customers will be attracted of whom are interested in a healthier lifestyle. Also, the objective of developing an online site so this will attract more customers and increase in profit due to people who may not have the time to physically go to Tesco PLC will be to shop some way. As online shopping is more convenient for some customers. Final objective for this
Tesco’s and Apple have various functional areas, below are some areas with some examples in each of the businesses.
There are 3 core functional areas in every organisation. These core functional areas are marketing, production and finance or accounting. Although these functional area play their roles specifically, all the areas do actually relate together and have a specific goal. Each of these functional areas have to play their own part well only the organisation goal can be achieved.
In this assignment, I will explore different types of businesses. Some of these will include: Sole Traders, Private Limited Companies (Ltd), Public Limited Companies (Plc), Partnerships, Non-Profit Businesses, Franchises, Co-operatives. In this instant, I will be exploring a Public Limited Company. Tesco.
Customer service plays a vital role in the running of this organisation. As they have many competitors they try extremely hard to stand out above the rest with their customer service approach. They use the slogan ‘Every little helps’ to
The main functional areas of a business are marketing, human resource, finance, information systems and production. All these interact with each other in different ways but all contribute to effective management. Management would not be completely effective if one of the above areas are missing. They are all needed in different ways to make sure that the business reaches objectives, achieves effectiveness and efficiency and while doing this trying to get a balance in which they can satisfy different stakeholders.
Procurement management is the processes to purchase or acquire the products, services or results needed from outside the project team to perform the work. Project Procurement Management involves not just purchasing products, services or results, but also ensuring that those that are purchased are right for the project, meets standards and is based on project requirements. This life cycle includes tracking from order through deployment and completing with invoice reconciliation.
Selecting a business strategy that details valuable resources and distinctive competencies, strategizing all resources and capabilities and ensuring they are all employed and exploited, and building and regenerating valuable resources and distinctive competencies is key. The analysis of resources, capabilities and core competencies describes the external environment which is subject to change quickly. Based off this information a firm has to be prepared and know its internal resources and capabilities and offer a more secure strategy. Furthermore, resources and capabilities are the primary source of profitability. Resources entail intangible, tangible, and human resources.
Technology is having an impact on businesses such as Tesco due to the ever changing nature of its uses such as the self-service tills that have been installed over the last several years in stores and new and updating security systems. Tesco needs to keep up-to-date with how it is constantly evolving and also must be efficient in its use as to not allow issues to arise with it.
Tesco is one of the leading supermarkets in United Kingdom as well as is a second largest retailer in the world right after Walmart. Tesco is considered as a multinational grocery and general merchandise retailer headquarter. As Tesco had been grown and developed and the retailing market has changed over the past 78 years, Tesco has bring in variety of technology systems to help the company in performing task at different level management which rom the operational level to the executive level. This is the structure that the system allowed the business to run smoothly and to ensure that zero mistake decisions are made and the reports are composed for effective management. Therefore, there are two of the information technologies or information
Functional Areas - The functional areas are the specialist areas of activity within an organisation. These include:
We ask that they have good attitudes towards customers because we want customers to come back to our store whenever they something and we want them to feel comfortable coming to our store, and we want our customers to tell their friends and family about us. They must team players so they can work together and bring out the best in each other so we make as much profit as possible. Customer service is one of our biggest priorities mainly because that’s what we are known for.
Tesco had to adapt to the local requirements, offering new solutions to previously recognized issues, by combining centralized purchasing and working with local suppliers, Tesco achieved economies of scale and transfer the benefit it to its customers in its express outlets. It actively engaged in creating a favorable environment in various markets; from bringing its UK based suppliers to USA and setting up in DC to engaging in Thailand with local community to explain the benefits of its value chain.