The article “Who’s in Charge” covers Jim Davis’s career experiences at Hereford National Bank. He was taken from a position at a different company where he was very unhappy and put in to a position at the bank with essentially zero experience. Jim was put into an immediate position of power over people who had been at the company for over twenty years. I think this pertains to one of the major crises that Jim faces while working at the bank- Patty Mathews. Jim’s lack of experience also led to problems with political skill and leadership roles within the company.
An unfavorable leadership situation is one with no structured task, a weak position of power for the leader, and low quality relationships among the leader and group members. I think one of the major crises is that Jim and Patty Mathews create an unfavorable leadership situation. There is no clear task structure within the company and Patty does not respect Jim’s authority. I think part of this comes from the fact that he was put into a position of power above her after she had been working at the company for twenty five years and he has practically just started. Jim also jumps to the conclusion that Patty lied about being sick when she didn’t attend the training session for all of the branch managers which leads me to believe that there is a low quality relationship between them. Building off of the problem arising from Patty and Jim’s relationship there is a problem with political skill that arises as well.
A toxic leader can be defined as leader motivated by egocentrism, self-interest and show no concern for those below him, and his actions negatively affect the organizational climate. They exalt themselves in turf protection, fighting and controlling their followers instead of uplifting them. Toxic leaders are very destructive and they only focus on short term accomplishments and they destroy their followers to achieve those objectives. Their decisions are made hasty and they change their decisions without any justified rationale. Mostly, they lazy around only to make hasty decisions when it is too late and the crisis is already in place. Such decisions have no time to be thought over and therefore, they are continuously changed throughout implementation so as to work effectively and may even be altered completely thereby making the whole process messy (Seeger, 2005).
* A correct and appropriate description is given of two or more issue that will influence the choice of leadership styles or behaviours in workplace situations although the description may be limited and the links to workplace situations may be more understood than clear (criteria for a pass on this question)
Q.1 – Briefly describe the dilemma presented in this case study. Who are the key players and what are some of the antecedents that have led to the present problem? Ans. When the best manager, takes certain actions which go against the core values of the company, it becomes really difficult for the management to make a fair judgement. They are stuck in a dilemma of what would be a better judgement. As a leader, it is very important to be fair and impartial to your team members. And so is the dilemma presented in the case, Bob’s Meltdown, Nicholas G. Carr. The key players in this case are1. Annette Innella 2. Robert Dunn 3. Jay Nguyen Annette Innella is the Vice President, Knowledge Management at Concord Machines. She was recently hired by
The other crucial problem affecting the organization is poor leadership. Even though, Jane is qualified and self-driven, her approach in managing the team at the Division of Environmental Assessments is lacking effectiveness. For instance, she is making decisions all by herself instead of discussing some issues with the employees in order to understand their perspective. Such management approaches do not reflect teamwork, and they are evidently receiving mixed reactions from the entire team. The other example is when Jane pushes her team to work hard on new projects, but present their ideas to the Director as her own. This makes it look like
Problem: State Bank has over time increased salaries to tellers that were so high that of the 23 tellers at State Bank they were being paid over what other local tellers were being paid; additionally no other employees outside of the tellers were receiving an exceedingly higher salary based on the other local banks averages. All of this information was compiled in a report based on survey results taken from State Bank and the other local surrounding banks.
As a staff analyst, I think that there are many alternatives present which can save the Bank from a huge loss. Actually in this dispute I feel that Bank is right because they made it clear in the purchase order that the machines needs to be shipped through Yellow Freight and also paid the invoice before time as per their custom. But still the carrier was changed by Data Max without asking or informing the bank.
In the case of “Thomas Green: power, office politics, and a career in Crisis”, it describes the dilemma of Thomas Green who works in a company called Dynamic Display. Thomas was recruited as an account executive, and then five months later, he was promoted as a Senior Market Specialist directly by the President Shannon McDonald. Thomas’s boss Frank Davis hadn’t expected to choose Green as the new senior market specialist, and he was very dissatisfied with Green’s work style and performance three months after the promotion. After being informed that Frank Davis had emailed McDonald about his concerns about Green’s performance, Green was getting really worried about his situation and not sure how to explain his perspective to
In this situation there are two things happening, Ritchie Gravy is empowering and lack of leadership from Harry Soliman.
There are many examples of poor leadership behavior in today’s workplace. Inadequate leadership can be detrimental not only to a team within an organization, but also to the entire organization itself. I believe it is vital for upper management to ensure that their leaders are properly trained and aware of how to handle certain situations and employees. When a leader’s weaknesses are overlooked, large problems occur.
From the onset, it is important to note that James and his vice president for production, John Healy, could have possibly prevented the scenario from escalating into a fully blown crisis by addressing the issue early enough. In my opinion, the company's top leadership should have acted during the second stage of the scenario, i.e. after concern deepened. The company's topmost executives instead chose to adopt the 'wait and see' stance.
If you had to compare this philosophy to Kotter’s book, The Heart of Change, this company was in huge trouble. There was definitely no leadership—just really greedy chairman, in my opinion. There was definitely no sense of urgency and such a lack of vision. The unfortunate this was it still remained the same even when reorganization occurred in 1976, by Sir Frank McFadzean. According to the study, divisional loyalties prevented the carrier from attaining a common focus (Changing the Culture of British Airways, 1990, pp. 3-4).
As Jackie Patrick, loans officer for the Commercial Bank of Ontario, the key issue is whether or not I will accept or reject Mackay’s request for a bank loan and line of credit. My key objective is to develop a thorough understanding of the facts presented in the case in order to make an informed decision that will best serve the interest of the Commercial Bank of Ontario, myself as the newly appointed loans officer, and of course my client Mr. Mackay.
Century National Bank has offices in several cities in the Midwest and the southeastern part of the United States. Mr. Dan Selig, president and CEO, would like to know the characteristics of his checking account customer. To better understand the customers, Mr. Selig asked Ms. Wendy Lamberg, director of planning, to select a sample of customers and prepare a report. To begin, she has appointed a team from her staff and the team has selected a random sample of 60 customers. All the information gathered is tabulated in the table below:
The main problems of the organization were that the company set strategies to achieve objectives that weren’t focused in the core business and set without considering how many resources and skills does the company would need to reach them, focusing their efforts in processes or products that didn’t add value to the company and decreasing the profits of the
Each candidate has great experience at Menton bank. They all flourish in different ways in there positions they have. Karen Mitchell problems is “she simply refuses to sell.” With the new direction Menton is going, this is a big problem for Costanzo and Reeves to appoint her the new position as head of CSR. “I did try this selling thing but it just seemed to annoy people. Some said they were in a hurry and couldn’t talk now; others looked at me as if I were slightly crazy to bring up the subject of a different bank service than the one they were currently transacting. And then, when you got the odd person who seemed interested, you could hear the other customers in the line grumbling about the slow service” Mitchell said. (Lovelock, Wirtz, pg. 524)