In summation, the primary data derived from this research are that the overall attitude of young adult Vietnamese consumers is favorable to neutral towards Argan oil. In the opinions of young adult Vietnamese consumers, Argan oil’s fragrance, and packaging and labeling should be modified to be more appealing. In-store services are recommended to modify due to the negative experience one of the interviewees have discussed. Return policies made young adult Vietnamese consumers feel that Argan oil is more reliable. The questionnaires also showed that consumers would feel “very satisfied” if they were offered this option. The subsequent section aims to discuss the research results in relations to existing conclusions upon consumer attitudes …show more content…
In a case, Argan oil has exactly met the expectation of a consumer and has received positive responses (Appendix 3, M. 21. March 6th, 2016). This research supports Kernan and Trebbi’s conclusion on the existence of the tricomponent model hierarchy. Possibly due to lack of experience with Argan oil, most respondents have chosen to not respond to many of the Likert scale question regarding their attitude towards the product (questions 5 to 9, and 11 in Appendix 2). Many respondents, although they have never used argan oil, have answered question 10 (Appendix 2) that is a hypothetical question regarding return policies. It can be inferred that due to lack of awareness and knowledge of the Argan oil (cognitive), respondents were unable to form their feelings towards the product (affective) and therefore are not urged to try it or buy it (behavioral). Despite the conclusion based on existing attitude theories, there are still a great deal of skepticism on the topic as a whole. As discussed before, the origins in which attitudes are induced are unknown since it varies from personality, experiences, and media influences (Oskamp, 1991). Therefore, attitude is difficult to trace and often difficult to change (Olson, 1993). Personal factors and situational factors also play a role in customer behavior (Blythe, 2012). A consumer’s personal factors can be that they are not confident with the state of their hair or skin making them feel insecure. A situational factor can include
Attitudes can also arise due to observational learning, wherein people internalize the attitudes of others; passing them on from one individual to the other. Attitudes can be held implicitly and do not innately imply behavior. Often individual’s will have consideration of a ground or opinion but not act on it when the chance rises. Many factors influence whether or not attitudes will come to impact behavior.
In line with the then predominant three-component view of attitude (e. g. , Chein, 1951 ; Krech & Crutchfield, 1948), Harding and colleagues (1954, 1969) assume that the responses that express evaluation can be divided into three classes:
When making a consumer decision-making there are several influences that can affect, motivation, attitude, lifestyles, learning, and perception. A person behavior is a key point since it shows the person within their cycle. As we change daily as family our cycle changes as well. In the US, we have different socials classes, and each of them shows different values, behavior, and way of seen life in
How many personal care products manufactures exists in the target market, what market share each one holds and whether there is a market fragment available for Old Spice products. Furthermore, it is extremely important to look into the target market conception about foreign products. If we take France as a candidate for expansion, Old Spice will probably face difficulties penetrate the French market, since there is distaste from foreign products (especially Americans) and many domestic competitors in the
As the consumer attitude gradually changes, people are more in favor of the natural and safe products in cosmetic market. Australia consumers are not exception. They respected green-added cosmetics, namely, they are increasingly in pursuit of natural, pollution-free cosmetics with no chemicals added. Consequently, the products of chemical-free will gain competitive advantages in Australian cosmetic market to meet the consumer’s psychological needs for green, organic skin care products.
This essay will examine the strength of the link between attitudes and behaviour and show that attitudes do not always predict behaviour as there are a number of variables that need to be put in place before the evaluation of a person behaving according to their attitudes can be assessed. These variables will be discussed in some detail. The three component model will be discussed and also attitude formation will be touched upon, before the link between behaviour and attitude can be examined a general understanding of how and why attitudes are formed needs to be addressed.
Young girls are more concerned about acnes and blackheads while mature women are looking for anti-aging and anti-wrinkle products. Genders do affect the choice of skin care products. In the past, skin care products only belong to the girls’ world. Nevertheless, in recent years, men are increasingly becoming more and more concerned about skin care. With a view to this latest trend, various brands have started developing men’s line. Income level directly affects the purchasing power of customers. Skin care products take up a wide range of price levels from far less than a hundred dollars to more than a thousand. Young girls who do not have any income cannot afford the expensive skin care products while mature women with higher purchasing power focus more on quality and effectiveness. Occupations also determine the need for skin care products. Models and artists generally have a higher consciousness on skin care than people with less exposure to the public.
Consumers should know their consuming behaviour before purchasing a product. The purpose of this portfolio is to review and evaluate my own consuming behaviour distributed over three categories. Firstly, I will review on my philosophical assumptions and to discuss about my beliefs on the importance of advertising and marketing. Secondly, I will identify a consumer behaviour that I have done recently and to analysis what type of decision maker I am. Finally, I will examine how do I express my complaints to the organisation and my dissatisfaction. These three categories are formed by different worksheets. This portfolio is designed to help and understand how to take advantages from my consumer behaviour when purchasing
Attitudes carry a huge weight in social psychology. In the past, the theory of attitudes was considered the most dominant study in social psychology (Allport, 1935). Throughout time, the term attitude has accumulated many definitions, a renowned definition being “a relatively enduring organisation of beliefs, feelings and behavioural tendencies towards socially significant objects, groups, events or symbols” (Hogg and Vaughan, 2014, p. 150). The focus on attitudes is so significant because the question of whether attitudes can predict behaviour has arisen time after time. If attitudes do predict behaviour, we can discover why people act in certain ways and, therefore, attempt to change negative behaviours. Over time, work has been carried out to determine to what extent attitudes predict behaviour.
Before trying to answer the question if attitudes predict behaviour, it is necessary to understand what does attitudes mean. This essay will first explain the definition of attitudes and behaviour. Thereafter will explain why an attitudes does not predict behaviour and then argue that occasionally an attitude can
* What are the social and the personality factors that influence the consumers’ attitude towards fake products?
Understanding consumer buying behavior entails marketing, relationships, and consumer behavior. Consumer behavior comprises all the consumer decisions and activities connected with the choosing, buying, using and disposing of goods and services. Marketers must pay very close attention to consumer behavior that occurs before the purchase and after the particular product has been used. Studying consumer habits is one of the steps in marketing search and analysis. In addition to other basic principles of consumer buying habits, marketers also need to study the decision and actions of real people. Until recent history the study of consumer behavior was focused on generalized consumer decisions. With
Consumer surveys targeted to the Asian public carefully investigated the various nuances that would make the product successful in China and, to that end, discovered that freshness was still a relatively new concept to this particular market and that, therefore, careful research would have to be done in order to precisely assess potential selling points. It would have to be the youth who would be targeted and they would be targeted at an emotional level. Emily Proctor and her role were unknown in China, and,
Attitudes refer to one’s evaluations of the social world: others, objects and ideas. These overall evaluations can be positive, negative, or neutral, vary in their extremity and be based on a variety of information (Tesser and Martin, 1996; Petty, Wheeler, and Tormala, 2003 ). A popular conceptualization of the attitude construct, the tripartite theory, holds that there are three primary types of information in which attitudes can be based (Breckler, 1984; Rosenberg & Hovland, 1960; Zanna & Rempel, 1988) : cognitions or beliefs, affect or feelings and actions or behaviour. As defined by Richard Perloff, persuasion is the process which moulds and shapes attitudes. It is through persuasion that changes in attitudes can occur. The two methods
There are four main factors that influence the consumer’s behavior; cultural, social, personal, and physiological. These factors determine what the consumer will buy, why they buy an item, and if they will be a return customer.