The Attributes Of Managing Organizational Behavior

Leadership is an important attribute in individuals such as managers, academic experts, and researchers. The topic of leadership continues to gain popularity and importance in almost all sectors. The way leaders in managerial positions communicate determines their effectiveness and success in achieving high levels of performance and success in their organizations. There are numerous books that provide an insight into effective leadership and communication. One of such books is by Atwater and Waldman (2012). This paper provides a summary, contextual analysis and critique of the book.

The research topic for this paper focuses on three subject areas from Chapter 4 of the text book, “Organizational Management and Leadership, A Christian Perspective”, that seemed most important (Satterlee, 2009). First, vision is an important leadership characteristic because it establishes purpose and sets the path to the future for the entire organization. Second, servant leadership is an important model for leadership as it results in a collaborative culture where all levels of employees are likely to work together to achieve goals. Finally, change leadership is important as change is inevitable and the longevity of an organization can be determined by how effectively change is managed.

Persons in leadership positions of any business type are subject to make important decisions. These decisions not only affect the business itself, but also the employees and customers of that business. In order to present these resolutions to everyone, it must be done so in an effective manner. Effective communication from leadership is an integral part of any business. This communication may be composed of both verbal and non-verbal forms, and without the two-way communication, between the leadership and the followership, the business or organization may fail.

“Developing excellent communication skills is absolutely essential to effective leadership. The leader must be able to share knowledge and ideas to transmit a sense of urgency and enthusiasm to others. If a leader can't get a message across clearly and motivate others to act on it, then having a message doesn't even matter."

Furthermore, leaders who can use communication skills effectively, are able to comprehend and express ideas (Ringer, 2002; Tareq, 2008). Achieving effective oral communication skills requires leaders to limit words and phrases, which results in explaining their concepts and ideas. Levinson also states, leaders who use too many words have a tendency to ramble about non-relevant issues, however summarizing the main points , staying focused and avoiding distractions helps leaders discipline what information is relevant, resulting in translating their thoughts into a profitable action faster (1968). Effective communication requires leaders to be prepared, organized and observant, giving leaders the ability to execute their message successfully (Showry & Manasa, 2012).

It is essential for business leaders to have excellent verbal and non-verbal communication skills, as leaders are often a symbol of a company’s integrity and this affects not only how customers perceive the company, but also impacts the thoughts and actions of lower positioned employees. For example, a leader that speaks using improper grammar, or writes correspondence with spelling errors throughout it, could project a negative image that can be harmful to a company. Customers might conclude that the leader is incompetent and they might decide that they do not wish to purchase goods from a company that hires inept leaders. Furthermore, employees might become less apt to respect an authority that appears to be uneducated, as well as employees might feel that if the leader disregards using proper communication than it is not necessary for them to use it either. Business leaders need to know when to listen, when to talk, and how to share ideas effectively. Clear and concise communication states exactly how, who, what, and when and serves to guide, direct, protect, persuade, and to inform. Communication is essential for decreasing miscommunications and for increasing productivity, motivation, and efficiency. When someone uses effective communication, he or she is more apt to have favorable results and his or her requests will become granted more often. Furthermore, communication builds goodwill. Having excellent communication skills is

1. Leadership and decision-making, involves knowing how to communicate with the all elements of an organization. This includes employees, managers, and customers. Communication is transmitting information and establishing common meanings (Denhardt, Denhardt, & Aristigueta 2013). Each element of management may require a different style of communication. Leaders must be able to adapt communication techniques based on the groups they are communicating with and decisions that affect them (Hatch & Cunliffe, 2013; Denhardt, Denhardt, & Aristigueta, 2013). Given these considerations, the purpose of this essay is to examine how communication impacts leadership and the decision-making process of management.

Knowing the essentials of how and when to communicate is of utmost importance. Leaders must acknowledge that communication is a two-way conversation – there is sender and a receiver and all parties involved are playing the roles of both the sender and receiver (Bateman and Snell 2009). Being a great communicator builds trust among employees. Great leaders strive to master the art of being a sender and receiver and must be willing to give the same respect he would like to receive.

Organization behavior is the study and application of information regarding how an individual or group of people within an organization behaves. According to John Schermerhorn author of the book Organizational Behavior Twelfth Edition, organizational behavior is the key characteristic used to maintain and enhance interaction levels amongst employees within a company (Schermerhorn, 2011). There are additional characteristics such as leadership, openness to confer in relation to issues, and challenges in an attempt to assist a corporation achieve their strategic business objectives. Organization behavior involves the understanding of critical matters that assist with comprehending and predicting what influences human behavior and how it will help achieve desired goals. Organizational behavior is also defined as the investigation of behavioral factors that affect modern organizations and their management at the individual, group, and organization-wide levels (Baack, 2012).

Communicating is important because you may leave others out of the loop and they cannot inform higher of what is going on. Effective communication in the workplace assists employees form highly efficient teamwork. Employees are able to trust each other with fulfilling daily tasks and not leaving more work for them to complete. Being able to communicate represents a good leader as well. A leader who openly and consistently communicates benefits themselves along with other coworkers. Communication in the workplace also has the ability to improve employee morale. The importance of communication skills can be seen when good, quality communication occurs that prevents misunderstandings, miscommunication and conflict. It produces productive work and performance which ultimately impacts the company's bottom line. A vital part of communication is making employees feel understood and valued. Specific campaigns can help boost employee morale and give workers a chance to feel recognized and valued. When there is a strong morale in offices and other work environments, job retention is often high as well. Perfect communication at all times is not always possible but clearing up problems can be handled quickly by asking the right questions. This is where the importance of communication skills comes in. Find out if everyone shares a solid understanding, not only of goals, but expected time frames to complete tasks, possible costs and other aspects of the job. Listen to suggestions and ideas for improving job performance. Open communication allows employees to be more engaged and understand that what they do matters in the success of the business. Making sure your employees conceive the big picture and the part they play in the success of the organization will help others better understand why decisions are made and how those decisions impact them specifically as well as the company as a whole.

I watched a video in YouTube and it was named as “important leadership skills”. From that video I have learned that, communication with the followers plays a vital role while playing the leadership skills. To accomplish any tasks, it is important to discuss about the mission as well as vision of the particular task. I believe that, my followers must not be confused what job needs to be performed. I will make a vision and then justify the vision to my followers. Bass mentioned that, exchanging of information properly is not only an important part of communication skill but also understanding the intension of communication is vital (Bass 1985). According to Caruso, Mayer and Salovey, effective communication has two central parts and they are; the messages will reach to the followers properly that leaders intended (Caruso, Mayer & Salovey, 2002). Another important part of communication is to listen properly from the followers if they are facing any problems to understand the full meaning of what is being said. Carlopio and Andrewartha mentioned that, while engaging in listening activity, a leader needs to make the followers believe that, the leader is listening deeply and it will make strong connections between leaders and followers (Carlopio & Andrewartha, 2008). According to Chan and Drasgow, increasing interaction eliminates any kind of misunderstandings between leaders and followers (Chan & Drasgow, 2001). As a leader, managing stress of the followers is

Strong leadership is critical to an organizations success. Leaders need to be honest, trustworthy, respected, and good communicators (Montana & Mitchell, 2005, p. 83). Effective communication is necessary to eliminate confusion. Think how the receiver will interpret the message that you are saying or writing. Effective communication can only occur when the receiver of the message understands what the sender is intending to say.

Communication is essential in all facets of an organization. It can aid in decision making, planning and conflict resolution. The ability to effectively communicate allows facilitation of relationships between superiors and subordinates; essentially this creates higher job satisfaction (Dogra, A., 2012). Open communication where employees have opportunity to voice their ideas and concerns, corelates to employees feeling a sense of value within the organization, which creates motivation (Dogra, A., 2012). Furthermore, in conjunction with these ideas, a sense of partnership and loyalty begin to develop between subordinates and superiors. The responses to this are typically seen in greater responsibility being given to the subordinate.

Communication is an essential component in any relationship, including how it affects organizational behaviors. Too much, or lack thereof, can determine if the message was properly sent, understood, and received. According to Popovic and Hocenski (2009), leaders need to be able to communicate to their subordinates in language they can understand regardless of their level within the organization (Popovic & Hocenski, 2009, pp. 15-16). Because communication is a vital part of organizational structure, leaders need to have a thorough understanding of communication. “To determine which verbal communication behaviors are commonly used, one needs to first establish the relationship between

workplace as well. Communication is an essential skill that we cannot avoid, and should be perfected as a goal in improving your leadership efficiency. When in a leadership role, the leader