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The Fall of Ibm

Decent Essays

Title: Case # 15 The Fall of IBM and Case #16 IBM in 2009 Objective To be the world’s leading mainframe and software Service Company that offers its customers professional innovative services that deliver value by providing them with state of the art solutions that leverage IBM’s industry and business process industries. Problems During the mainframe system era, IBM’s competitors began selling cheaper and high performing IBM compatible central processing units that posed a threat to the company. Entry of Japanese competitors posed a threat to IBM because they had the technical capability to build a powerful computer that matched IBM’s mainframe system. Customers began buying clones from competing companies who promised …show more content…

They should always rely on their research on the needs of their customers so that they can create products that will satisfy their needs. Looking at the situation of the economy will also help them generate their next move. If they want to embrace innovation, they should never be afraid to find means to substitute the products they have or they can focus on acquiring companies that can help them improvise their product so that customers won’t find other substitutes. They should makes sure that they can keep up with the trend on the economies demand so that they will have an idea on what to create so that customers will look to them whenever new technologies are produced. Implementation In order for these plans to be attained, IBM should always have an open mind on the possibilities that new technologies will enter the market. In order for them to compete with rival companies, they should continue acquiring companies that will broaden their product line and improve their production. Outsourcing is one thing, but if possible they should give importance to programmers and their creative ideas for innovation. There is always a possibility for development on the technology people use these days. If they can take advantage of their capacity to produce new products they can always expect customer satisfaction as well as profits from sales. To sum things up, what I think they should always look into is the demand of customers and their ability to find new

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