1. Review the opening minutes of the negotiation:
a. Why are the events in the opening minutes of a negotiation so important?
The way of negotiation opening has a critical impact on the whole negotiation process for some reasons, such as:
1. Setting up an appropriate tone
In order to ensure the success of negotiation, all participants require a comfort atmosphere before asserting their position or interests. Therefore, it will be more effective and efficient if this atmosphere could be generated in the beginning of negotiation process.
2. Developing trust among negotiation’s participants
The commencing of negotiation can help building rapport that is pivotal for a negotiator to gain more information from their counterpart. Combined
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5. The availability of new candidate in the market
In terms of Vice President Position, George could enable to select the better resources from the market with a relevant experience. Thus, he expect that this candidate can take a responsibility more effectively based on their experience.
c. What was wrong with Caitlin’s opening – “I hope you had a chance to read my summary”? Explain.
To develop the appropriate tone in the earliest stage of negotiation, negotiator should not commence with a heavy issue and a rush action. In this study case, Caitlin opens their meeting by questioning whether George has read her summary or not. This issue will not lead our counterpart to their comfort level. The other mistake is her opening has positioned George as if he is a subordinate for Caitlin, even though she softens it by “I hope” phrase. In addition, as a CEO, George may has a limited time to read Caitlin’ summary. Therefore, he may not expect the other person will impede his tight schedule.
d. Given this analysis, how might Caitlin best open the negotiation?
Instead of her current opening, Caitlin could commence the negotiation by apologize to interfere George’s activity and apply a small talk. Actually, she has implemented the latter tool by her initial attitude related George’s hectic time. However, it is quite brief. She should initiate more small talk, such as ask his today’s feeling or comment about the weather, traffic and the
Explain and describe what parts of the interaction employed effective listening and speaking in the negotiation.
The negotiations class was an insightful experience. It helped me attain a better understanding of my strengths and weaknesses both personally and professionally. It helped put into perspective a lot of my theoretical analysis conducted on group dynamics and, most importantly, has helped me become a more effective negotiator. My goal with this paper is to communicate the evolution of my negotiation skills during the progression of the course.
Negotiation is a fundamental form of dispute resolution involving two or more parties (Michelle, M.2003). Negotiations can also take place in order to avoid any future disputes. It can be either an interpersonal or inter-group process. Negotiations can occur at international or corporate level and also at a personal level. Negotiations often involve give and take acknowledging that there is interdependence between the disputants to some extent to achieve the goal. This means that negotiations only arise when the goals cannot be achieved independently (Lewicki and Saunders et al., 1997). Interdependence means the both parties can influence the outcome for the other party and vice versa. The negotiations can be win-lose or win-win in nature.
During my Module 8 assignment I briefly touched upon the importance of building a rapport. In a negotiation meeting, rapport is an effective determinant of the degree to which both parties build up the necessary trust to achieve integrative understandings. Between Sharon and Alice rapport will be linked each others readiness to collaborate and come to an agreement, to share pivotal data, to make a less negative environment, and to a lessening of the risk of a deadlock. Perpetually, the value behind listening for Sharon as a negotiator is to observe the relational abilities, both verbal and nonverbal, of Alice. It is important for Sharon not to come across as hostile or authoritative but rather understanding and reflecting that she is there for the best possible outcome for both the company and Alice. Actions speak louder than words and if Sharon’s body language is not matching her words to Alice trust will not be able to be built decreasing the chances of a win-win situation. Sharon should enter the
Use selective concepts and terms from chapter readings to prepare a word paper in which, the paper will describe negotiations that you have participated in (in example sales, purchase of home, car, salary etc.). In this paper analyze roles of communication and personality in negotiation and how they contribute to detract the negotiation.
Consequently, negotiation is a process that can be approached in many ways. No matter what strategy we choose, success lies in how well we prepared. The key to negotiating a beneficial outcome is the negotiators’ ability to consider all the elements of the situation carefully and to identify and think through the options. At the same time, negotiators must be able to keep events in perspective and be as fair and honest as circumstance allows. Because a common ground or interest has brought the parties to the negotiating table, a negotiator can benefit by trying to capitalize on this common
Negotiation has about six stages: preparation, discussion, clarification of goals, negotiate towards a win-win outcome, agreement, and implementation. When you prepare, you need to have all your facts strait in order to make a compelling argument. In discussion, each side clarifies their point of view. During clarification it is helpful to list each sides factors based on priority. The focus in negotiation is to find an alternative that is favorable to both sides. In order to reach an agreement, both sides viewpoints and interests need to be understood, then a course of action can be implemented. It is important to not become defensive when negotiating and to remember that you are not the only one with needs to be met. Found at:
Negotiation is an important activity in our lives. Knowingly and unknowingly, we negotiate almost every day with our friends, colleagues, family members and sometimes, even with ourselves. Academically negotiation is defined as a formal discussion between people who are trying to reach an agreement. We use negotiations to achieve our goals, realize our expectations, work out a compromise or simply avoid trouble with others. It is a process by which we try to resolve differences of opinion or conflicting interests. The module conducted on negotiation explained negotiation as a decision making or problem solving process that involved two or more parties who are in a state of conflict with each other, because of opposing interests, concerns,
Whether it is at work, church or in our private relationships, negotiations are a necessary tool for reaching an agreement. They are made by discussing each parties point of view with the aim being to reach an agreement that is mutually beneficial. For the most part, negotiation is the process by which those people involved successfully adopt or abandon their respective position through the use of positional bargaining. There are different types of approaches for the negotiation process - some hard and others soft in their manner of approach. The desired outcome of
By taking this course, we have learned the different types of negotiations and the strategies to be used in
Although, I am not that strong in leading a negotiation towards it’s ultimate goal. In order to increase the probability of a successful negotiation, for me as an individual, first I should identify the required steps and the order they should be taken in the course of a negotiation and try not to skip any step. The second item in my action plan is to improve my ability to construct trust-based negotiation. If trust is the basis of a negotiation, then both involved parties can think of a long relationship rather than one time transaction and it is what matters.
Communication styles in negotiation are probably one of the most important skills or characteristics one will develop over a lifetime. From the point a human being begins to develop cognitive skills, the process of learning and understanding situations become more apparent. One will learn from a very young age the dynamics and characteristics of communication and its role in negotiation. To better understand the communication process, one must be able to recognize how they communicate, whether it is on an assertive, aggressive, passive, or passive-aggressive level of communication. The manner in which one conveys his/her message is critical, and the many methods in which they do it is
According to Halpert et al.’s Path model, negotiation consists of different phases such as preparation, differentiation, exploration, and exchange. The preparation phase in our previous negotiation became an essential part that played a role of evaluation of both parties positions in our successful outcome.
In this article, the author tries to show 6 major mistakes which may occur in a negotiation. This article is a kind of manual to understand and have successful negotiation. The author also gives advice for a good negotiation.
At this stage negotiators stop focusing on their opponent’s needs and priorities and state their own needs and priorities. It is about creating value for your side and asking for the value that you want in exchange. It is the most highly competitive stage of negotiation. Arguments often take place about the value of items on either side of the equation and whether sufficient value is being offered from the opposing side in exchange. It is important that these arguments are handled even handedly even when negative tactics such as threats are used to move one or the other side to action (Craver, 2004).