HUMAN RESOURCE MANAGEMENT
Title: The problem of high staff turnover in a small Thai design company
Length: 2,563 words Submitted by: Date of sub mission:
Executive Summary
Box Exhibit Co., Ltd. is a small design company in Thailand. The company provides their clients a design service in a number of types such as corporate identity design, exhibition design, concert design and other types of design. The company has many clients and it seems relatively successful. However, It has been experiencing a problem of high staff turnover for approximately ten years since the company opened. Although there are only seven or eight staff in the company, there are staff resigning and there are new staff recruiting every year. This is
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The company provides a design service in almost every type of graphic design. For example, corporate identity design, poster design, packaging design, exhibition design, concert design and other types of graphic design. Staff are divided into three sections by types of graphic: Firstly, the 2D section which works in a field of flat graphic and illustration such as logo design, packaging design or
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poster design. Secondly, the 3D section which works in 3D modelling program such as stage design, exhibition sites design and some 3D animation. Finally, the 4D section or motion graphic design section which designs animation and motion graphics such as motion graphic for concerts, jingle animations or television commercials. The structure of the company is absolutely simple: there are up to three staff in each section and there is only one boss supervises all three sections without any junior supervisor.
2.3 THE REASON OF EXPLORING THE PROBLEM This report explores the problem to find out the causes and solution to prevent staff from leaving the company in order to reduce the cost of recruiting and training.
3. ANALYSIS OF THE PROBLEM
The previous section describes the problem of high staff turnover in a small Thai design company called Box Exhibit Co.,Ltd.. Herzberg’s(1959) Hygiene & Motivation factors can be applied to this problem because the problem of staff turnover is caused by motivation problem. Herzberg's theory discusses
The Theme of Secret Path The story of “Secret Path” follows Chanie Wenjack, an Indigenous boy who ran from residential school and passed away of starvation, and one of the 150,000 victims of the residential school system created by the Canadian government intended to assimilate the Indigenous population of Canada during the 1800s. This graphic novel incorporates various emotions within the music composed by Gord Downie by using specific lyrics and adding connotations within the lyrics. Gord Downie was a Canadian rock musician, songwriter, writer, and activist. He was committed to Canada’s First Peoples and created a fund that persists as part of the legacy left by him to date.
technical drawing to enable production to build the products. This department also re-design when a product
The Advertising team, unsurprisingly, is the largest department within Stylist consisting of ten different Directors and Managers. The Creative Solutions team and Digital team - which is operated by 12 employees- work under the wing of the Advertising wing.
High employee turnover, where workers frequently leave and must be replaced, leads to increased spending on recruitment and training and can indicate management problems. Employees often have good reasons for moving on but if too many are leaving an organisation, can be very disruptive.
Based the Hertzberg’s Hygiene and Motivating theory, the author of this article collects data showing that the incomplete motivators may be the reasons why the workers and employees are not satisfied at work and decide to leave and emigrate. Data also show that opinions concerning hygiene and motivating factors are very different amongst the employees with different age, educational level and work position. In general, Almonaitiene’s research matches Hertzberg’s dual factor theory. In order to retain employees, employers need to find out what are the hygiene and motivating factors for different employees. This research helps my essay in small business motivation issues and provide suggestions on motivating factors in small businesses.
During the recent past however, when the company became a more dominant global competitor and a publicly traded conglomerate, the numbers of employees leaving the firm have increased, generating adjacent problems of employee recruitment, training and retention. In other words, the major challenges currently faced by the company are related to talent management. At a more specific level, the issues refer to the following:
Herzberg’s two factor theory of motivation at the workplace shows the difference between two factors of motivation. The two factors being satisfiers, which are the main causes for job satisfaction (motivation), from hygiene factors which are the main causes for job dissatisfaction (demotivation to stay in the job). Examples of motivating factors are achievement, recognition, responsibility and the work itself. Hygiene factors include: working conditions, salary, relationship with colleagues, supervision, etc. An organisation needs to influence satisfiers through performance management using range of tools such as: job descriptions, supervision, performance appraisals, continuous development/training, rewards and career development.
Herzberg, a pioneer in motivation theory, determined that there are two factors that motivate employees: high-order needs and low-order needs. Those high-order needs are met by intrinsic motivation, such as fulfilling our personal needs and growth: achievements, recognition, promotions, work itself, and responsibility. He refers to low-order needs as hygienic factors; those needs cannot motivate employees but can minimize dissatisfaction in the work-place. Hygienic factors include, pay, company guidelines, quality of supervision, working conditions, relationships with co-workers, and job security (Damij, 2015, p.2).
Workforce turnover is a complex and important issue amongst today's organisations. It is perhaps one of the most often cited cause of increased cost and decreased productivity. No wonder people management has become an important frontier to extract and create more value from company assets. On comprehending the articles, it has become evident that organisations have moved beyond the traditional approach of only investing in core business activities, to invest in employee retention strategies. Many organisations, for example St. George Bank
a good employer. Hence the employee retention rate is very low. The purpose of this report is to propose a
The subject of motivation has been an important component in both theoretical and applied literature. There are many reasons why the motivational theories have generated so much discussion. In an organization motivation has been considered an important factor because employee motivation is considered essential for an organization 's status within the business environment and the community. The two motivation theories selected for this paper is Maslow’s Hierarchy of Needs and Herzberg hygiene factors.
According to Herzberg, the factors leading to job satisfaction are distinctly different from those that lead to job-dissatisfaction. Therefore, the managers who seek to eliminate factors that create job-dissatisfaction can bring about peace at the workplace but cannot motivate the employees. These factors are termed as hygiene factors comprising administration, supervision, working conditions, salary and wages etc. While absence of hygiene factors will lead to dissatisfaction, mere presence of these factors will not satisfy (i.e. motivate) the employees. In order to motivate the employees, managers must resort to ‘motivators’ (those factors that motivate the employees towards better performance) such as recognition, challenging assignment, responsibility, opportunities for growth and self-fulfillment etc.
All over the globe retaining employees is a most critical factor for the organisations. High employee turnover is more common in private sector as compared to public. In construction industry, to reduce employee turnover and to improve the productivity of an organisation, organisations have to be aware of the reasons why an employees quit the organisation?. Employee turnover can be explained as the expenses, in term of money, time, and quality of work, that an organisation bear while replacing an employee. If an organisation fails to satisfy the needs of its employees then it is obvious that the employees will look forward to fulfill their necessities. This chapter discuss the reasons why employees quit their jobs.
The study, as reported in the journal, was using Herzberg’s Hygiene Factors and Motivators to examine (a) what motivates employees in the retail industry and (b) their levels of jobs satisfaction. Tan & Waheed (2011) stated that the survey was done by way of convenient sampling to select sales personnel from women’s clothing stores at Bandar Sunway shopping mall located at Selangor, Malaysia. One hundred and eighty selected sales personnel of heterogeneity were surveyed by a questionnaire written in English. The questionnaire included a series of statements and questions pertaining to determinants of job satisfaction. The survey candidates were requested to indicate their degree of agreement to each. According to the researchers, linear regression analysis was performed to test the relationship between Herzberg’s Two-Factor Theory and job satisfaction and further analysis was done evaluating the relationship between money and job satisfaction.
Many companies look to salaries and benefits as the first places to cut back when looking to make changes that involve cost-saving. When this happens, it is inevitable that some employees will leave the company to seek employment elsewhere. The employees that remain, whether they stay voluntarily or because they could not find employment elsewhere, are often resentful. Motivation decreases, taking job performance along with it. Employees lose their company loyalty and may even become angry enough to purposefully sabotage the company.