Travel And Travel Services: Advantages And Contrast Safaris

* Impacts of technology e.g. on traditional operational practices for selling travel services, issuing e-tickets, offering dynamic packaging

In recent decades, the rapid development of tourism industry causes an increasing demand for transportation companies. As a

Customer service and hospitality are key elements within any business; however, if the business relies on a direct personal contact with the customer in relation to their capacity to sale product or service, then these elements become the primary components of success. When, one endeavors, to not only create, but also exceed the customer’s expectations, for their experience, they are establishing a relationship with that individual that potentially has long lasting positive effects for the business (Timm, 2013). Thus, my own recent personal experience relates easily the positive aspects of dealing with a hospitality business that provided me with an exceptional experience. Hence, I wish to share my remarkable adventure experienced with Specialized Travel Services in Dublin, Ireland last May. Let me begin by relating that this was my attempt to fulfill a lifelong dream for my eighty-five year old grandmother, which was to visit the never-seen country of her origin. It included my sixty-five year old mother, twenty-year old daughter, her twenty-two month old son, and me, forty–six years old, and all begins with a three-hour flight from DFW to San Francisco, to connect with a ten hour united flight to London, from which our do-it-yourself excursion begins.

may positively impact business. Travel agency executives may decide if they need to adopt new technology into business models, if they want to survive in the industry.

Stratified Random Sampling was used in the case of employees, while Random Sampling was used in the case of the top management. From each travel agency, a sample of ten was taken, where one associate was the top management, two were senior level employees, three were middle level employees and four were junior level employees, in order to have an adequate representation. On this basis, there were 30 associates from government travel agencies, 300 from Indian travel agencies, 130 associates from multinational travel agencies and 40 associates from online travel agencies. All efforts were taken to ensure that all the organizations taken in the study met the criteria. The top management consisted of Travel Agency Owner, Managing Director and CEO. The senior level associates consisted of those who had 6.1 years and above experience in the agency. The middle level associates consisted of those who had experience between 2.1 – 6 years. The junior level employees consisted of those having experience upto 2 years. The senior level, middle level and junior level employees belonged to sales and operations departments of the travel agencies. The design of

They advertise their business through the use of Internet by posting photos, prices, location, event and other information about their business, so that people will be attracted to visit their stores and buy their products.

The hospitality industry consists of four main sectors. These include lodging, food and beverage, recreation, and travel and tourism. It is a very competitive industry, and those businesses in it need to get maximum value from every dollar they spend on advertising. You already paid money through a variety of marketing venues to get the customers you currently have as guests in your hotel, restaurant or other hospitality business. Now you need to get maximum benefit from these customers through utilizing the power of hospitality marketing trends that generate word-of-mouth advertising.

In the tourism sector, the behaviour of the consumer or the tourist is changing day by day. They are attracting towards the trendy products and at the same time, they are trying to get those things in cheaper value. In this report, the process of the organization to

Alters in the technology have changed the means of organisations performance and organisational operations that are internet booking for tickets and holidays, including Thomas Cook and TUI. Furthermore, quick changing in the technological development establishing a demand to react fast for unlike businesses for the purpose they want to maintain the competitive environment by providing the same innovative services, which their competitors are offering.

Existing travel agent business being superseded. As mentioned earlier, E-commerce becomes more and more popular for its convenience and cheapness. This indirectly killed lots of traditional travel operators. In result of the closure of travel agents, job loss is inevitable.

Travel and tourism marketing are often categorized into several categories that are mainly related to public and private tourism marketing, national and international, demand and supply (Camison, 2000). Also, marketing plays a crucial role in the tourism industry due to its influence on behavior, attitude, and psychology of consumers that can positively affect the various phases of the entire decision-making process (Wynne et al., 2001). In fact, according to Wirtz and Mattila (2004), consumer behavior is considered as one of the most crucial issues of the tourism marketing due to the changed economic and social environment. Customers choose hotels and other hospitality destination for several reasons, such as available budget, facilities, quality of product offered and other factors. Consequently, manager and marketers need to identify those factors that enhance their opportunity to be chosen by customers in a market that offers a wide number of similar competitors.

There are many possibilities for a new service oriented business. However, one trend that has been identified is an increased interest in sustainability and people who are becoming more aware of environmental and social issues. Consumers are increasingly considering factors involving sustainability into their purchasing decisions. Therefore, it seems reasonable to expect that the niche referred to as ecotourism will represent one service oriented model that will expand indefinitely. This growing demographics of consumers that consider environmental and social issues will be demand innovative and unique opportunities for leisure that are consistent with their perspective. Marketing to this growing market segment will be a complex task that will require that service providers act ethically on all fronts. The development of the service strategy must consider all aspects of both social and environmental impacts of the business and the services they provide. Furthermore, the promotion of the services must also be consistent with the CSR practices. This analysis will consider industry environment that would be relevant to a new ecotourism business in the near future.

It is undeniable that the travel industry has been evolving in the past few decades with the advent of personal computer technology and the creation of the internet. Since 1999, 98.4% or more of travel agencies have been able to issue e-tickets for plane flights, and total online travel sales rose quickly from 400 million dollars in 1997 to 15.4 billion in 2000. In 2014, transportation represented a fifth of the total e-commerce revenue. In this paper, I will introduce the concept of rationalization, describe the rise and evolution of the online travel industry, describe how the travel industry’s evolution into an online-centered industry fits the

Of all the uncertainty surrounding this industry, one fact is certain: tourism is here to stay. The only question is how large the industry will become and whether it can sustain, if not exceed, its current growth rate. However large the market ultimately becomes, the company strongly believes that travel will be an important component of this market place.

This report is going to focus upon the tourism industry within the service sector, looking at, the tourism product, the business operations cycle, the service concept, and then the idea of the service concept will be applied to the tourist attraction Alton towers.