Use of Emotional Intelligence to Communicate Effectively Essay

Every organization that aspires to be successful must address the value of emotional intelligence in the work place. How people relate to each other determines if the organization eventually moves from

Emotional intelligence (EI) is a type of intelligence that allows a person to see and control their emotions, as well as helping them to understand the emotions of others (Lamberton & Minor, 2014). Jafri, Dem, and Choden, (2016) found that EI can be used as a predictor for workplace success and plays a part in acceptable job performance. Understanding the subcategories of EI can directly improve human relations in a business setting. There are four subcategories to EI; self-awareness, social awareness, self-management, and relationship management (Lamberton & Minor, 2014). Additionally, knowledge on EI can improve personal interactions with family, friends, co-workers and others. As Registered Nurse (RN), EI plays a vital role in my career

There are five domains that make up EI. They are knowing your emotions, managing your emotions, motivating yourself, recognizing and understanding others’ emotions, and managing relationships (Emotional Intelligence, 2015). There are two types of levels within EI which are low EI and high EI. Low EI are people who are frustrated, unhappy, on edge, angry, unsatisfied. High EI are types of people who are happy, successful, cheerful, content with life and so forth. It’s important to identify which type a person is as it can help better understand why they have certain feelings or why they act a certain

Emotional Intelligence is one of the topics that gain popularity in business discussion nowadays. To understand what Emotional Intelligence is and how it may help to build a better personality and better worker, this paper is to discuss about to two main competencies of Emotional Intelligence. The first one is the Personal Competencies and the other is Social Competencies. By understanding these competencies, employees gain the knowledge of how to create a better workplace not just for those individuals, but for others around them, as well.

Those who are well versed in emotional intelligence usually possess high acuity in communication skills. I was fortunate enough to grow in a home with a master communicator, my mother. This woman used verbal and listening skills to perfection. As a fervent believer in proper etiquette, Mother made sure her children were appropriately mannered and appropriately directed in how to converse politely, show consideration to others, to remember always to write “thank you” notes. However, the most brilliant thing I learned from Mother was how to listen, how to validate communication of others, and the importance of respect. It did not matter if you were a child or an adult, Mother listened with great attention oftentimes repeating what you said for clarification and understanding. There was an added component to this exchange and it was accountability. Once a person comprehends a communication fully, they become answerable for it; this includes directives, confidences, rules, and authenticating

Communicating involves nonverbal and verbal actions and behaviours where a shared meaning is created between two people and the intended message has been correctly deciphered by the receiver according to Higgs et al. Communicating within a health care environment is a very important factor in terms of efficiently caring for clients and creating an optimistic outlook. This is evident as most complaints and complications relate to poor communication within a workplace. Higgs et al. states that three of the key communication approaches include self awareness, empathy and emotional intelligence. Emotional intelligence, one of the key approaches to communication in a health care setting, is a fundamental part of communication. Intelligence was

Effective leaders are continually improving their skills. I will continue to improve my emotional skills attaining better leadership qualities. The communication aspect of emotional intelligence is a major skill a leader must possess. I feel my greatest challenge is communication, in which I would like to improve. I am comfortable communicating on an individual level, however, group settings and required written communication intimidates me. I know I must practice and make

A recent study conducted by the Consortium for Research revealed that the majority of corporations all agree that having emotional intelligence in the workplace is extremely essential when it relates to being successful. Some companies referred to salespeople who have the attribute of emotional intelligence were able to connect with customers better by better understanding their needs, which successively assisted them in building a trusting relationship with them. They also referred to customer service employees who also had emotional intelligence to handle aggressive situations with angry customers more effectively than those employees who lacked this trait. Furthermore,

One of the strengths I discovered thru self- assessment exercises was high emotional intelligence. It is important part of my character because it provides ability to accurately identify my own emotions, as well as those of others. Such a characteristic allows me to utilize emotions and apply them to tasks, like on the spot thinking and problem-solving. Additionally, it gives me opportunity to manage my feelings, including directing my own thoughts, as well as the talent to cheer up or calm down individuals. As an Employee with a high level of emotional intelligence I have a level self-awareness that helps me to understand co-workers and meet deadlines. I’m not bothered by client criticism and I remain focused on a task at hand to continue working on accomplishing my task, rather than becoming upset and discouraged.

Emotional intelligence (EI) is a critical skill in each area of our life, beginning with the personal life and ending on the work environment. It can improve an individual's social effectiveness, and allow for the better understanding of how our emotions work. “Emotional intelligence involves the ability to recognize and control one's own emotions and the emotions of others and refers to a variety of competencies and skills such as empathy and self-control that affect personal and professional outcomes” (Butler, Kwantes, and Boglarsky, 2014).

“Emotional intelligence is the ability to understand and manage our emotions and those around us, therefore, this quality gives individuals a variety of skills, such as the ability to manage relationships, navigate social networks, influence and inspire others. Every individual possesses different level, but in order for individuals to become effective leaders, they will need a high level of emotional intelligence. In today’s workplace, it has become a highly important

V. Petrides") proposed a theoretical distinction between the ability based model and a trait based model of EI and has been developing over many years in numerous publications. In unqualified terms, trait EI refers to an individual's self-perceptions of their emotional abilities. This definition of EI encompasses behavioural dispositions and self-perceived abilities and is measured by self-report, as opposite to the ability founded model which refers to actual abilities. The conceptualization of EI as a personality trait leads to a construct that lies outside the classification of human cognitive

Leaders today are presented with an ever-increasing reliance on unifying a team or organization to achieve goals and objectives. With this demand for higher-level leaders, the ability through which a leader is able to appeal to specific traits and qualities is never more important. Emotional Intelligence (EI) is one area of focus that a leader in the marketplace today must be able to appeal to and demonstrate as a core competency.

In our everyday lives, we are constantly interacting with other individuals. These interactions have an effect on our emotions. We have to learn how to identify and deal with these emotions because they have a direct effect on how we deal with issues at work. Individuals can work their way through this process by becoming aware of the importance of emotional intelligence.

This paper is aimed at evaluating my own emotional intelligence while subsequent parts of the paper will discuss how this emotional intelligence affects other aspects of human life like business, religion and politics. In this part of the paper, I will reflect on and demonstrate the skills and the knowledge needed to enable one to accurately see and understand the emotional strengths, weaknesses and nuances of other workers at the workplace.