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What Does The Financial Assistance Process?

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Experiences Aside from the many responsibilities, I was given additional opportunities to experience what all Genesis had to offer. Throughout my experience, I attended a number of meetings, training sessions, observed the Human Resources department, as well as given an assignments to determine a way to improve the financial assistance process. About every other week, our department conducted a team meeting. During the meetings, we would discuss new information, plans and suggestions, as well as issues needing to be addressed. For example, we would discuss the financial assistance process and determine how we could improve or speed up the process. In addition to the team meetings, I was also given the opportunity to attend this quarters Revenue Cycle meeting. This was an exciting opportunity as I was able to meet new people from different departments that had a role in the revenue cycle. In addition, I was able to see the relationship between the many different departments and how we are integrated into one. Furthermore, I was educated on the up-incoming changes like the update to our health IT system, Epic, which will be happening in August. In addition, I learned how the HealthPlex alone has increased patient satisfaction and wait time substantially since the last revenue cycle meeting. Lastly, I learned about the things that we need to work on like correctly filing insurance claims and to improve communication between departments. Overall, I found my experience of

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