A REPORT ON WRITTEN COMMUNICATION SKILLS
OF NATIONAL UNIVERSITY OF SINGAPORE STUDENTS
Prepared by: Ang Kar Yong Updated on: 3rd March 2013
ACKNOWLEDGEMENTS I would like to thank my supervisor, Ms. Sylvia, for the valuable advice and support she has given me in the writing of this report. I would also like to thank her for her encouragement and guidance.
ABSTRACT This study was to investigate which aspects of written communication should take priority, and to provide the appropriate recommendations to improve on National University of Singapore (NUS) students’ written communication skills. It was requested by NUS on 8th February 2013. The investigation was done by Eka Training Group, supported by Centre for English Language
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Listening skills Written communication skills Intercultural skills
Oral communication skills Interpersonal skills
What do you see as the most common barriers to effective communication in your workplace?
49
89
100 105 73
Figure 1. Common barriers to effective communication
2
The major finding of the investigation was that a majority of the respondents believe that email writing skills are very important in their job. Referring to Figure 2. 96.7% of all the respondents perceive email writing to be important or very important; 88.2% of all respondents perceive report writing to be important or very important; and 80.2% of all respondents perceive proposal writing to be important or very important.
Not at all
Somewhat important
Important
Very important
N/A
How important is each of the following skills in your job? 150.0
112.5
75.0
37.5
0 Email Letter Report Proposal
Figure 2. Types of writing skills and its importance
3
In addition, many of the respondents state that they commonly and frequently write emails in response to enquiries/requests, information sharing with their colleagues/staffs and to request for information. Referring to Figure 3. 50.3% of all respondents indicate they write emails in response to enquiries/requests more than 10 times per month; 48.5% of all respondents indicate they write emails to share
Effective communication is a vital component in any organization and it is essential to ensuring that all staff members are fulfilling their job duties. When there are barriers to communication
In order to effectively communicate, one has to be able to convey a message through a letter, which would be an easy thing to do if one has a mastery of their writing skills. The following presentation describes what a letter is and outlines various types of letters. Also included in the presentation is the various rhetorical elements that can be used to help strengthen one’s quality of writing. The letter presentation helped in developing skills in not only writing, but also public speaking, which is another skill that is highly valuable. Verbal communication is just as important as written communication. Having a multitude can make one marketable when trying to achieve professional goals. In relation to the college essay example, an interview is another common component of the college admissions process, and being able to convey thoughts verbally can show one’s intelligence and
To improve my writing based on the online tools feedback and analysis I will engage in more reading and writing. The first point of reference is to utilise text book such as the Communication Skills Toolkit: Unlocking the Secrets of Tertiary Success by Grellier and Goerke (2010). In addition The Little Red Writing Book: Better Sentences (n.d.) offers another medium for writing effective sentences. The benefits of The Little Red Writing Book entail sentence structure, punctuation, and grammar and syntax where at the end of each section, there are activities for practice. Furthermore, text books and tutor’s notation for required discipline will enhance my learning in reading and writing.
This can be many things such as gender differences, cultural differences, language barriers and physical barriers. Background Noise:Background noise is another barrier to effective communication which is an interpersonal skill. This is often a major barrier of effective communication, for example verbal communication with large background noises can result in individuals having to shout in order to be heard. It is also harder to hear or understand what is being said, which result in misunderstanding between two individuals and this could cause conflict. If
I would like to thank the researchers who provided the information to help make this research possible and searchable. At Capella University, I owe so much to the mentors, the instructors and all of my wonderful cohorts that helped give feedback and offered personal assistance
In today’s workforce, jobs are heavily based upon the skills that one has and how well one can perform them in their field of study. A major component skill that lacks in many young people today is writing. Writing plays is an important role in life, one needs it to communicate with other people. If young people are not taught this in their years of schooling and do not learn to master it, consequently they will come out on the bottom with poor writing skills. Which in
Communication is the key to a lot of life situations as far as having a good job. Communication allows us to build relationships properly to a person or a person that is reading your writing. (Bethel University. (2013). Communication creates academic success as well as bettering your self. Communication helps a person become a better speaker and writer. I am going to improve my writing skills by making sure I proof read, read more, and study the basic rules of writing. (Chambers, C (2017). Reviewing my reading before submitting my work and use the Bethel library to help me as well. I already use the spell check and grammar check but I never read it over afterwards. That will be something that I will follow up on now. I will give my writing time to sit and come back to it and read it again to see if I can find some mistakes before submitting.(Chambers, C (2017). Reading my work out loud to see how it sounds, there may be something that are out of place or need punctuation.( Chambers, C (2017).Try not to rush my writing and my thoughts. If I continue to follow this process of communicating and writing I will be better at
Before I began this unit, I assumed I had a firm grasp on the English language. Throughout this unit I learned that I have much to learn. After reading Communications Toolkit, I opened my mind and was surprised at how much language entails and the principles for Written Skills. The KISS principle was interesting, as I learned about formal writing, using simple, direct language, avoiding redundant phrases and clichés, writing in active rather than passive voice and avoiding ugly English. Not having had much experience in formal writing, I was made aware of the fact that written language is just as important as oral language. I learned about the different styles of writing such as reports, narratives, recounts and many more that can help express points of view,
Some of the most common communication issues in the work place are caused due to: lack of proper communication standards, language and communication barriers, mixing personal and professional communications, assumptions and misinterpretations made by employees, poor listening skills, lack of factual communication, failure to disperse communications, violation of privacy, negative attitudes of employees and lack of follow through . Most of these issues can be observed in the Lyle project as well.
Due to the recent activity, spanning from the beginning of November to recent days, I decided to check the residence a few times during my shift. At about 4:00 AM, Deputy Crosby and I met at the residence, and sat together to watch for anyone coming in. We sat there until approximately 4:35 AM, at which time Deputy Crosby left first, and I began pulling out about 1 minute later.
Emails and letters are the final form of writing that I use in my day to day and will continue to use throughout life. While emails and letters are a shorter form of writing, I find that if they are not composed correctly, they can be misconstrued. When composing these writings, as with most writings you need to watch the format, wording, capitalization, and punctuation. I find this to be the most frequently used form of writing that I currently use and will continue to
In order to provide students with the best education and future possible, writing in schools needs to be focused on more in depth. Everyone needs to have a basic understanding of grammar, spelling, sentence structure, and other writing aspects. This is so they can communicate correctly when they get a job in the future and be confident in their writing and communication skills. If someone is not comfortable speaking and/or writing to communicate with others, they are not going to be willing to go out of their comfort zone when they have to communicate with others. With this being said, teachers and schools need to take larger steps to ensure that their students are receiving the proper writing skills needed to be successful in the near future.
This is a report to show my personal development of my written communication based on my CV and Covering letter, my critical writing skills for MOW and my excel skills since the start of the academic year.
In writing it’s important to have an understanding of what you’re trying to convey for your audience in addition to how you you will present your ideas. Effective communication extends beyond having well organized writing expressed in complete and coherent sentences. The style, tone and clarity of writing must also be considered, as they are constantly changing relative to the audience. Again, analyzing one’s audience and purpose is essential to successful writing. Appropriately, when choosing the most effective language, it is important to consider the document objective as well as the reader. In essence, this idea of effective use of language has been the overarching theme of this online English course. Each writing assignment
In senior high school, writing should be learnt by the students. Based on curriculum that is KTSP (kurikulum tingkat satuan pendidikan), one of the purpose of senior high school students in learning English is the students can develop communication competence in oral and written forms to achieve informational literacy level. In other words, in this level, the students are