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- Assume CEO Munoz and Mr. Dao are discussing the incident. How can Munoz utilize gauging questions to ensure a productive discussion? Multiple Choice Remind Mr. Dao that he is an intelligent physician before asking him how the situation should have been handled. Give Mr. Dao a “take it or leave it” ultimatum. Ask Mr. Dao what he believes would be fair compensation for his troubles. Ask Mr. Dao how he feels about what happened.Assume CEO Munoz and Mr. Dao are discussing the incident. How can Munoz utilize gauging questions to ensure a productive discussion? Multiple Choice Remind Mr. Dao that he is an intelligent physician before asking him how the situation should have been handled. Give Mr. Dao a “take it or leave it” ultimatum. Ask Mr. Dao how he feels about what happened. Ask Mr. Dao what he believes would be fair compensation for his troubles.A small real estate company recently hired Frances to be its administrative manager. The owners recruited Frances from another real estate company because of her successful experience with the expansion and opening of new locations. One of her first objectives is to learn as much as possible about her current employees. She wants to quickly select a few top performers to be part of a team dedicated to opening new stores. Frances needs people who are not only technically good at their jobs but who also have excellent communication and problem-solving skills. Frances is trying to decide the most efficient method for learning about the current employees to decide who she wants to recruit for her team. One approach she is considering is to shadow each person for a day. Another idea is to use one or more assessment tools. However, Frances has never used an assessment tool, so she is not sure what to use and how to get started. What are the downsides to shadowing (observing) someone…
- A small real estate company recently hired Frances to be its administrative manager. The owners recruited Frances from another real estate company because of her successful experience with the expansion and opening of new locations. One of her first objectives is to learn as much as possible about her current employees. She wants to quickly select a few top performers to be part of a team dedicated to opening new stores. Frances needs people who are not only technically good at their jobs but who also have excellent communication and problem-solving skills. Frances is trying to decide the most efficient method for learning about the current employees to decide who she wants to recruit for her team. One approach she is considering is to shadow each person for a day. Another idea is to use one or more assessment tools. However, Frances has never used an assessment tool, so she is not sure what to use and how to get started. Questions What are the benefits of shadowing a person?A small real estate company recently hired Frances to be its administrative manager. The owners recruited Frances from another real estate company because of her successful experience with the expansion and opening of new locations. One of her first objectives is to learn as much as possible about her current employees. She wants to quickly select a few top performers to be part of a team dedicated to opening new stores. Frances needs people who are not only technically good at their jobs but who also have excellent communication and problem-solving skills. Frances is trying to decide the most efficient method for learning about the current employees to decide who she wants to recruit for her team. One approach she is considering is to shadow each person for a day. Another idea is to use one or more assessment tools. However, Frances has never used an assessment tool, so she is not sure what to use and how to get started. Questions How do you think Frances should proceed?A small real estate company recently hired Frances to be its administrative manager. The owners recruited Frances from another real estate company because of her successful experience with the expansion and opening of new locations. One of her first objectives is to learn as much as possible about her current employees. She wants to quickly select a few top performers to be part of a team dedicated to opening new stores. Frances needs people who are not only technically good at their jobs but who also have excellent communication and problem-solving skills. Frances is trying to decide the most efficient method for learning about the current employees to decide who she wants to recruit for her team. One approach she is considering is to shadow each person for a day. Another idea is to use one or more assessment tools. However, Frances has never used an assessment tool, so she is not sure what to use and how to get started. What assessment tool(s) would you recommend? Explain why…
- Suppose that you are part of a virtual team and must persuade other team members on an important matter (such as switching suppliers or altering the project deadline). Assuming that you cannot visit these people in person, and you have no positional authority, what can you do to maximize your persuasiveness? (Remember, you have NO positional authority, so many sources of power are not available to you).Which of the following is NOT a good idea when dealing with a crisis? Designate at least one person to record all events as they occur. Rally your leadership team as quickly as possible to gain situational understanding. Create an event log where people can easily review what has occurred. As leader, you should be the incident manager as you are expected to be in charge. As leader, you should be thinking beyond the here and now to span beyond the current situation and your organizational boundaries.Employee engagement is a critical aspect of effective management that focuses on creating a positive work environment where employees feel motivated, valued, and committed to the organization's goals. Engaged employees are more productive, innovative, and likely to contribute to the success of the organization. Management plays a crucial role in fostering employee engagement by providing opportunities for growth and development, recognizing and rewarding achievements, and promoting open communication and collaboration. Effective managers seek to understand the needs and concerns of their team members, actively solicit feedback, and address any issues or barriers to engagement. They also empower employees by delegating authority, offering autonomy in decision-making, and creating a supportive culture that encourages risk- taking and experimentation. By investing in employee engagement initiatives, organizations can improve retention rates, boost morale, and enhance overall performance…
- Respond to the Discussion A discussion response is meant to allow a person time for personal reflection in order to respond thoughtfully to a topic following a group discussion in which ideas and thoughts were exchanged on a particular topic or issue. Discussion: Supervisors and other business leaders are crucial in motivating frontline service workers. Only the supervisors encourage the service employees. The superintendent is responsible for coordinating service employees. Chiefs or directors must have faith in the service workers to obtain exceptional performance, which is contingent on the service workers' brilliance. Directors' appreciation consistently improves the force and efficacy of service employees, motivating them to address customer issues swiftly. Supervisory and managerial guidance always facilitates frontline service workers in addressing any identified problems with client services, thereby empowering them. Therefore, the more you empower the service staff, the more…Here is an idea to shorten tedious meetings: Ban sitting down! A growing number of tech companies hold mandatory morning meetings in which nonwork chatter is frowned upon and all participants must stand. Called the huddle in one company and a daily scrum in another, these regular stand-up meetings last no longer than 15 minutes. At one company, if someone starts rambling, an employee holds up a rubber rat. A Microsoft development team determines the next speaker by tossing around a rubber chicken called Ralph. Other gimmicks include passing around a 10-pound medicine ball to literally keep the meeting moving. At one company, latecomers must pay a small fine, run a lap around the office building, or sing a nursery rhyme such as “I'm a Little Teapot.” Other methods to speed up the proceedings include holding meetings just before lunch or gathering in cold stairwells. The idea of stand-up meetings is spreading in the wake of Agile, a method in software development that involves…Caroline’s work team has identified a problem with the planned release of the company’s new product. What is the first step Caroline should take to lead her team to solve this problem? State the problem so everyone developing a solution is informed has a common understanding of the task. Communicate with a mentor about the problem and develop a solution with him or her. Ignore the problem and work on completing the task; fix the problem after the release. Identify the problem and solve it herself so that no one else has to worry about it.