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- For each of these cases, on photo prepare for building a model by reading the full case and answering the following questions. 1. Explore the mess by answering the following questions: (a) What do we know? (b) What can we assume? (c) What could the results look like? (d) What information can be brought to bear? (e) What can we ask the client? (f) Are there any similar situations or problems? 2. Formulate one or more problem statements2. Jamila wants to set up a manufacturing unit, so she meets with Rashid, a humanresource manager at her company. Rashid explains that in order to decide on thehuman resource needs for the unit, they should conduct a workflow analysis. Shesuggests they start by defining the outputs of the process. To do this, what shouldJamila define?A) the processes that will be involved in manufacturingB) the number of people required for productionC) the type of products that will need to be manufacturedD) the special equipment, facilities, and systems needed for productionE) the data and information needed by the work unitPerform a 5 Whys process and the solutions that came up from the analysis. The problem is time management. 1.Why is it so difficult for us to manage our time?
- Prepare a flowchart of the field service division process atDEF, as described here. Start from the point where a call isreceived and end when a technician finishes the job.DEF was a multibillion dollar company that manufacturedand distributed a wide variety of electronic, photographic, andreprographic equipment used in many engineering and medi-cal system applications. The Field Service Division employed475 field service technicians, who performed maintenance andwarranty repairs on the equipment sold by DEF. Customerswould call DEF’s National Service Center (NSC), which receivedabout 3,000 calls per day. The NSC staffed its call center withabout 40 call-takers. A typical incoming service call was receivedat the NSC and routed to one of the call-takers, who enteredinformation about the machine, the caller’s name, and the typeof problem into DEF’s mainframe computer. In some cases,the call-taker attempted to help the customer fix the problem.However, call-takers were currently only able…An electricity power plant was redesigned so that the old system consisting of a single large display screen which could be seen by all of a team of three operators was replaced by individual workstation screens for operators. This worked well until there was a problem which resulted in dangerous gases being released. The team of operators had great difficulty in finding the source of the problem and deciding what to do. Because they no longer have access to all the information, they have to spend time explicitly co-ordinating their understanding of the situation by talking to each other. Under the old system, the knowledge would be shared – one operator would know what was happening with another’s area of the plant without explicit communication. Although the team’s individual responsibilities would still have been clearly divided, the knowledge of the system would be shared. How could the new system of individual workstations be modified to make better use of distributed cognition?Please help to answer below with refer to attached. How would staffing for the opening of a new hotel or resort differ from that of an existing property? What data might Starwood rely upon to make sure the new property is not over- or understaffed in its first year of operation?
- Climate Control, Inc., makes expedition-quality rain gearfor outdoor enthusiasts. Management prepared a forecast ofsales (in suits) for next year and now must prepare a produc-tion plan. The company has traditionally maintained a levelworkforce strategy. All nine workers are treated like familyand have been employed by the company for a number ofyears. Each employee can produce 2,000 suits per month.At present, finished goods inventory holds 24,000 suits. Thedemand forecast follows: Use the Sales and Operations Planning with SpreadsheetsSolver in OM Explorer or develop your own spreadsheetmodels to address the following questions. a. Management is willing to authorize overtime in pe-riods for which regular production and current lev-els of anticipation inventory do not satisfy demand.However, overtime must be strictly limited to no morethan 20 percent of regular-time capacity. Managementwants to avoid stockouts and backorders and is notwilling to accept a plan that calls for shortages.…Jingle Motors has been experiencing increasing competition from its rivals in the recentyears. This has resulted in declining sales and profits for the company in the last two years. Inaround to turnaround the company, Mr. Kumar has been appointed as the new CEO of JingleMotors. Mr. Kumar has the task of implementing multi-dimensional changes so as to increaseits competitive advantage. Mr. Kumar has decided upon two main changes in order toovercome this challenge. First, he plans to restructure the company from a multi-divisionalstructure to one in which cross-functional teams will be responsible for developing new carmodels. Second, he wants to decentralize decision making authority to teams and make themresponsible for achieving higher quality and lower costs.a. Discuss the nature of obstacles that Mr. Kumar is likely to encounter in implementingthe changes. Which of these is most important to overcome?b. How can Mr. Kumar overcome these obstacles?The Prime Manufacturing Company is a garment factory that employs about 1250 employees of varied skills. About 75 percent are women who are mostly in the production department. Men employees are assigned in the maintenance department and as operators of machines used in garment production. Women are mostly in the sewing department, packaging, and quality control. Mr. Duztin Fernando was hired to head the HR department. Prior to his assignment at Prime Manufacturing Company, Rod was in a construction firm, a medium-sized organization. His main concern was preparing the payroll and handling employees’ records. The Human Resource Department is composed of 5 employees, a payroll clerk, a personnel assistant, two supervisors, and Mr. Duztin Fernando as Manager. The record of Duztin Fernando in his academic achievements is quite satisfactory. His Bachelor’s degree is in the field of Engineering. Performance in the previous employment is quite satisfactory. The…
- Rob is a newly minted Product Owner, and he is excited to get started with the Product Backlog prioritization process. Before receiving the Product Owner assignment for creating the new Work from Home App for Clear Logistics, Rob held the title of Search Engine Optimization Specialist. In only a few years with the Houston-based company, he had progress up the ladder quickly. His director once made the following comment about Rob: “Man! He makes sure to treat the customer right all the time ... and they get what they want! He’s the best!” The Work from Home App is a big project that was initiated by the leadership team, notably from CEO Marcella Lopez. Given the Covid-19 pandemic, she now believes that working remotely on a permanent basis is necessary for nearly 90% of the staff. To improve the communication process, this app will allow the teams to stay connected throughout the workday. Rob has a clear vision of the key features that should be on the app, and he wants to make the…Max has identified the need to make changes in the efficiency of his customer service department. In general, he will make changes in which three of the following categories? A) environment, technology, and peopleB) structure, technology, and people C) mission, structure, and peopleD) mission, environment, and processFAST PLZ 6-A manager who reviews the previous performance and compares it with the current one for improvement, is performing which management function? Controlling Directing Staffing Planning