1. Describe the role of a TPS, MIS, DSS and EIS in a service organization and their interrelationships. Use a specific service organization while explaining these concepts. Failing to associate your answer with an organization costs you 75% of the question's mark. 2. Define ERP, describe its functions, and discuss the advantages that adopting an ERP brings to organizations. 3. What are the challenges of implementing ERP systems? 4. Highlight the differences between ERP configuration, customization, and best- of-breed implementation strategies.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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1. Describe the role of a TPS, MIS, DSS and EIS in a service organization and their
interrelationships. Use a specific service organization while explaining these
concepts. Failing to associate your answer with an organization costs you 75%
of the question's mark.
2. Define ERP, describe its functions, and discuss the advantages that adopting an
ERP brings to organizations.
3. What are the challenges of implementing ERP systems?
4. Highlight the differences between ERP configuration, customization, and best-
of-breed implementation strategies.
Transcribed Image Text:1. Describe the role of a TPS, MIS, DSS and EIS in a service organization and their interrelationships. Use a specific service organization while explaining these concepts. Failing to associate your answer with an organization costs you 75% of the question's mark. 2. Define ERP, describe its functions, and discuss the advantages that adopting an ERP brings to organizations. 3. What are the challenges of implementing ERP systems? 4. Highlight the differences between ERP configuration, customization, and best- of-breed implementation strategies.
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