1. Just as we (leave) the house, a friend (come) to see us. 2. When I (hear) the news, I(be) very upset. 3. I (write) a letter when my mother (call) me. 4. When I (be) a boy I often (go) fishing with my uncle. 5. While I (listen) to the news I (repair) my fountain-pen.
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- Managers should always try to avoid engaging in or listening to office gossip, whenever possible. a. True b. Fals1)Developing relationships, working together and establishing and implementing systems and procedures are examples of: Select one: a.pre-emptive proactive action b.Causes of conflict c.Visible positions d.Signs of conflict 2)Attribution theory is the process through which people interpret their own behaviour. Select one: True False 3)Written communication is most effective where: Select one: a.There is need for a permanent record b.The chain of communication is as short as possible c.Managers are fully informed and able to discuss work issues clearly and consistently. d.Opportunities are provided for questionsBelow is an example of a well-written letter. Analyze it with respect to traits of technicalwriting and Seven C’s of communication. Identify the traits and explain how are theypresent in the letter. For example, if you think its language is concise, give reason for youranswer.Sally Kate39 Hopkins Street,CaliforniaOctober 7, 2020Kelly Wing44 Catridge LaneWashingtonDear Kelly,Please be advised that Softech Soultions was notified that an employee has tested positive forCOVID-19. As an immediate response to protect the health and safety of our workforce, we arenotifying all employees to be present on the facility on rotation basis to prevent full attendance.We are also taking the following steps (as applicable):a) Instituting remote workforceb) Sanitizing and disinfecting whole buildingc) Providing free KN95 masksd) Notifying building managementWe ask that you abide by the following federal Centers for Disease Control and Prevention (CDC)guidelines to protect your health and those around…
- Ken is a manager in a company. After a review of Ken’s performance evaluation, the major negative perceptions identified would be: a. Unwilling to adapt/listen – Justifications are “Doesn’t want to listen” and “…his way or the highway”. b. Micromanager – Justifications are “…but when we have a deadline, he micromanages us.” and “I literally dread coming in to work on days our accounts are due because I know Ken will be watching over us like a hawk." c. High ego – “…thinking he knows everything” and “He acts as if he is perfect” Question What recommendation will you give to Ken?1) An examination of the importance of minimizing anxiety, listening to the other side, focusing on interests, using facts, and allowing for face-saving in negotiations.John did very well in the interview. He got the job as a data analyst, and he was put in charge of the Data Analysis department. During one of their management meetings, John’s boss accused him of being unfair to one of the employees under him. John got angry because he thought his boss accused him without first getting all the information concerning the issue. John has approached you for advice. 1.1 Explain three anger-related actions that John should avoid. 1.2 Discuss four activities that John can do to reduce outbursts of anger. 1.3 Identify situations where it is appropriate to act in anger.
- 1. Which management function is responsible for the filling up of the different job positions in the organization’s structure. 2. It is a management function that focuses on the assigning of tasks, setting apart of funds, and bringing harmonious relations among the individuals and work group/teams in the organization. 3. It is about the influencin/motivating of others to do their best so that their work efforts results in the achievement of organizational goals. 4. The last function in the sequence, which culminates in the attainment of organization objective, is. 5. Which of the following management functions are closely related?You are an employee relations manager working at a private organization. The governor has declared that the state no longer has mask requirements; however, the private employer you work for has stated employees need to wear a mask if working in close proximity with other employees. You notice Nathaniel is not wearing his mask when at work. You have not received any complaints, but know he is breaking the organization’s policy. Use the GROW model template to write out how you would address this situation with Nathaniel’s manager. 1,Prepare :- 2.Convey Positive Intent:- 3.Describe what you have observed.- 4.Focus discussion on solutions not blame - 5.State impact of behavior or action-26. Leaders of a company are concerned that there will be many obstacles to the change process. They are especially concerned about managing resisters and ask the managers to look for that behavior in employees. As a manager, which behavior can be influenced with resistant employees? A.They are anxious about learning new information and processes to do the same job B.They misunderstand the reason for the change due to poor communication. C.They assume that the change may be harmful but necessary. D.They fear the unknown and gaining more responsibilities in their current role.
- Which of the following statements about managers within an organization is most likely true? A. Managers also play an important role in the success of nontraditional organizations such as political campaigns and music tours. B. Managers at all levels within the organization, from first-line to top-level, are just as likely to be women as they are men. C. Managers' roles are easy to differentiate from other employees because the tasks they perform are distinctly different from non-managerial employees. D. Managers tend to be the oldest employees within the organization. E. Managers are unnecessary in not-for-profits that are frequently made up of volunteer workers only.Which of the following statements is a known fact rather than an inference, information that can be gathered from the situation, or an assumption, a position taken without any proof? Kaijusoft's all-male leadership team is a direct result of entrenched sexism in their organization. Kaijusoft's culture of sexism has directly impacted their business prospects. Kaijusoft's all-male leadership team is likely less aware of issues of sexism within their organization.2. Concerning listening, in what ways is listening different from reading, writing, and speaking in interpersonal communication? Chapter 10 3. Why is the work of the professional often controlled by the person and not by the clock or by any particular system? 4. Why would it be reasonable to expect that a professional employee to be, on the average, generally more amenable to change? Chapter 11 5. Referring to the section "What Makes Them Perform?" explain why supervisors and workers could hold different views of what is important to the workers? 6. Considering both the supervisor and the employees of a department, how can it legitimately be said that supervisor and employees are more alike than different?