19- When the customer uses facts, figures and products performance before making a purchase decision it is called as a. Environmental motive b. Rational motive c. Social motive d. Emotional motive

Foundations of Business (MindTap Course List)
6th Edition
ISBN:9781337386920
Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Chapter11: Building Customer Relationships Through Effective Marketing
Section11.10A: Consumer Buying Behavior
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19-

When the customer uses facts, figures and products performance before making a purchase decision it is called as
a.
Environmental motive
b.
Rational motive
c.
Social motive
d.
Emotional motive
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