•.. 2.12 You are about to establish your own business; yourstrategy is to focus on your core business and outsource the cus-tomer service to an external service provider to handle the custom-ers’ requirement queries and complaints. Based on an extensivestudy, you have identified 6 key factors for the service provider.Four service providers have offered their service and you and yourteam have scored 4 different potential providers on the 6 factors,using a scale of 1 to 5, with 5 representing the best option.a) Based on the scores provided in the table below, which serviceprovider should be chosen?b) What score should Provider C get in the category "online plat-form" to be considered the best option?SERVICE PROVIDER RATING (OUT OF 5)WEIGHT PROVIDER PROVIDER PROVIDER PROVIDERDFACTORSABSpeak Arabicand English205232Live chat1514124 hoursservice254Price411Location234Online30431platform5.

Here, I would determine the weighted score for each provider, The weighted score for each…

Answered: a) Based on the scores provided in the…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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short answer question: Wesfarmers has a diversified business portfolio that is structured with divisions. Each division can contain more than one strategic business units. Examine the characteristics (such as market share and financial performance) of the main SBU(s) in its three divisions (Bunnings, Officeworks, and Kmart Group), identify and discuss the type of corporate parenting role used by (1) its corporate headquarters for its divisions, and (2) its divisional Headquarters for its SBUs. In your view, how value can be created by the headquarters to its strategic business units?
13) Corporate strategy asks which of the following questions? a) Which business should we be in? b) Why should we exit a particular business? c) Both a and b d) Neither a nor b
Internal Analysis This assignment is based on the NIKE Company In this section, you will study the internal resources, capabilities, core competencies, and value chain of your selected firm 1 Use the VRIO framework to identify the competitive position held by your firm Which, if any, of these resources are helpful in sustaining the firm’s competitive advantage? 2 Identify the core competencies that are at the heart of the firm’s competitive advantage (Remember, a firm will have only one, or at most a few, core competencies, by definition) Submit a report on you findings that is clearly written, well formatted and thoroughly covers this issue Besides addressing each prompt you should justify your answer with significant detail and examine any implications that the issue has on their business strategy
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Give me SWOT Analysis of J.Co Company 10 per strength, 10 weaknesses, 10 opportunities, 10 threats

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a) Based on the scores provided in the table below, which service provider should be chosen? b) What score should Provider C get in the category “online plat- form" to be considered the best option?