a. What is the probability that no customers are in the system (Po)? b. What is the average number of customers waiting for service ( Lq, c. What is the average number of customers in the system (L)?
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- Question 4 Skyline pizza is a famous restaurant operating a number of outlets. The restaurant uses a toll-free telephone number to book pizzas at any of its outlets. If the clerk is occupied on one line, incoming phone callsto the restaurant are answered automatically by an answering machine and asked to wait. As soon as the clerk is free, the party that has waited the longest is transferred and answered first. Calls come in at a rate of about 15 per hour. The clerk is capable of taking an order in an average of 3minutes. Calls tend to follow a Poisson distribution, and service times tend to be exponential. The clerk is paid $20 per hour, but because of lost goodwill and sales, CWD loses about $50 per hour of customer time spent waiting for the clerk to take an order. Part B Skyline is considering adding a second clerk to take calls. The store would pay that person the same $20 per hour. Using appropriate formula for the multiple channel model, answer the following questions: a. What…Question 4 Skyline pizza is a famous restaurant operating a number of outlets. The restaurant uses a toll-free telephone number to book pizzas at any of its outlets. If the clerk is occupied on one line, incoming phone callsto the restaurant are answered automatically by an answering machine and asked to wait. As soon as the clerk is free, the party that has waited the longest is transferred and answered first. Calls come in at a rate of about 15 per hour. The clerk is capable of taking an order in an average of 3minutes. Calls tend to follow a Poisson distribution, and service times tend to be exponential. The clerk is paid $20 per hour, but because of lost goodwill and sales, CWD loses about $50 per hour of customer time spent waiting for the clerk to take an order. Part A Answer the following questions: a. What is the probability that no customers are in the system (Po)? b. What is the average number of customers waiting for service ( Lq)? c. What is the average number of customers…(Need all three parts) Question 4- A Starbucks shop decides to install an automatic coffee vending machine outside one of its stores to reduce the number of people standing in line inside. The cost of one coffee on the machine is 3.50$. The service time is a constant 3 minutes, and the arrival rate is 15 person per hour with a Poisson distribution.(You can use the Excel calculator to solve this question) 1- What is the average wait in line? 2- What is the average number of people in line? 3- Starbucks decides to increase the price to 5$ per cup and take 60 seconds off the service time. But this increase in the price reduce the arrival rate to 10 person per hour. Now, what is the average wait time and the average number of people in the line? For question 4, type the correct answer in front of each sub-question. Also, please copy an image of the excel file you answer the question.
- A small popular restaurant at an interstate truck stop provides priority service to truckers. The restaurant has ten tables where customers may be seated. The service time averages 40 minutes once a party is seated. The customer arrival rate is 12 parties per hour, with the parties being equally divided between truckers and non-truckers.On average, how many parties of truckers are waiting to be seated? Question 1 options: 0.27. 0.52. 0.88. 1.36. 1.75.OVERBOOKED: FRONT OFFICE PERSPECTIVE Overbooking is an accepted hotel and airline practice. Many questionthe practice from various standpoints, including ethical and moral.Industry executives, however, argue that there is nothing moreperishable than a vacant room. If it is not used, there is no chance toregain lost revenue. Hotels need to protect themselves becausepotential guests frequently make reservations at more than one hotelor are delayed and, therefore, do not show up. The percentage of no-shows varies by hotel and location but is often around five percent. In a 400-room hotel, that is 20 rooms, or an average loss ofapproximately $2,600 per night. Considering these figures, it is notsurprising that hotels try to protect themselves by overbooking.Hotels look carefully at bookings: Whom they are for, what rates theyare paying, when they were made, whether they are for regular guestsor from a major account (a corporation that uses the hotel frequently),and so on. Jill Reynolds,…QUESTION 4 Assume that the UCC cafeteria has a single cashier. During peak hours, students arrive at a rate of 20 per hour. The average number of students that can be serviced by the cashier is 24 per hour. Calculate the following: The number of students in the cafeteria Number of students actively in the queue being served Waiting time in the cafeteria Waiting time for students in the queue What is the probability that there will be more than six students in the cafeteria or in the queue?
- H.E. - Front office Services. Answer the question and explain what are the steps on how to process cancellation request. Question: What are the steps on how to process cancellation request?Question 34 please help me I can't figure this out! Bobby. another enterprising barber, is thinking about advertising in the local newspaper since he is idle 45 percent of the time.Currently, customers arrive, on average, every 36 minutes. What does the arrival rate need to be for Bobby to be busy 80 percent of the time? Round your intermediate calculations to 3 decimal places and final answer to 2 decimal places.Short question 4- Leo manages a receiving station for rice. Farmers deliver their loads of rice with a rate of 150 tons per hour from 6:00 am to 2:00 pm. Leo can process them at a rate of 100 tons an hour. The station has room to hold only 200 tons of rice in inventory prior to processing. Once this space is filled, the farmers’ trucks must wait to dump their contents. Leo is considering using seasonal workers to help him with the processing of rice loads. When the seasonal workers are working, the processing rate increases to 125 tons per hour. The seasonal workers would start working at 10:00 am and finish working when the trucks stop waiting. At what time, Leo will finish processing loads of rice using these seasonal workers?
- 1.) What does not decrease system utilization? increase in arrival rate increase in service rate increase in the number of servers decrease in the service time 2.) When a customer is waiting in line and decides to leave a system, this is known as anti-queuing reneging jockeying hesitatingQuestion: The system provides some useful insights regarding the sales order. Different departments use this information. For instance, the production process uses this information to forecast the expected sale for next month. The production clerk uses this to create an online production schedule. From this schedule, the system automatically prepares weekly online work orders to be used by the production department. The production supervisor assesses the work orders from his terminal and prepares the necessary paper based move tickets and materials requisitions. Then, the move tickets and two copies of the materials requisitions are distributed to each work centre. Later, work center employees submit the two copies of the materials requisitions to the warehouse in exchange for materials and sub-assemblies. If additional new materials are needed beyond the standard quantity, the supervisor issues additional materials requisitions. Work centre employees record their work hours on…Question #5: If the restaurant runs a sale and the customer arrival rate increases by 20%, how would this change the total time expected to serve a customer? How would this change the average number of cars in the drive thru-line?