An airline company is interested in improving customer satisfaction rate from the 68% currently claimed. The company sponsored a survey of 129 customers and found that 97 customers were satisfied. What is the test statistic �? What is the �-value? Does sufficient evidence exist that the customer satisfaction rate is higher than the claim by the company at a significance level of �=0.05?

Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018
18th Edition
ISBN:9780079039897
Author:Carter
Publisher:Carter
Chapter10: Statistics
Section10.6: Summarizing Categorical Data
Problem 30PPS
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An airline company is interested in improving customer satisfaction rate from the 68% currently claimed. The company sponsored a survey of 129 customers and found that 97 customers were satisfied. What is the test statistic �? What is the �-value? Does sufficient evidence exist that the customer satisfaction rate is higher than the claim by the company at a significance level of �=0.05?

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