Bailey(a supervisor) wanted to know about Dominique who works in anothe department because she was interested in bringing him to her team. So, Bailey goe to her supervisor, Randy who tells him how wonderful he is. When Bailey meets him Dominique was very nice. Based on Bailey's behavior, she engaged in the O Theory Z O none of these answers apply to the question O Theory Y O Theory X

Bailey(a supervisor) wanted to know about Dominique who works in anothe department because she was interested in bringing him to her team. So, Bailey goe to her supervisor, Randy who tells him how wonderful he is. When Bailey meets him Dominique was very nice. Based on Bailey's behavior, she engaged in the O Theory Z O none of these answers apply to the question O Theory Y O Theory X

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter19: Managing Quality And Performance

Section: Chapter Questions

Problem 1SGB: Create a Group Control System Step 1. From into groups of three to five students. Each group will...

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Create a Group Control System Step 1. From into groups of three to five students. Each group will assume that another student group has been given an assignment of writing a major paper that will involve research by individual group members that will be integrated into the final paper. Each group member has to do his or part. Step 2. Your assignment is develop a list of rules and identify some statistics by which to control the behavior of members in that group. Brainstorm and discuss potential to govern member behavior and consequences for breaking those rules. Step 3. First, select the five rules that you think are most important for governing group member behavior. Consider the following situations that rules might cover; arriving late for a meeting: missing a meeting: failing to complete a work assignment; disagreements about desired quality of work; how to resolve conflicts about paper content; differences in participation , such as one person doing all the talking and someone else talking hardly at all; how to handle meetings that start late; the use of an agenda and handling deviations from the agenda; and any other situation that your group a cover. Step 4. Now consider what statistics could be developed to measure the behavior and outcome of the group pertaining to those five rules. What kinds of things could be counted to understand how group is performing and whether members are the following rules? Step 5. Discuss the following questions. Why are rules important as a means of control? What are the advantages and disadvantages of having many rules (hierarchical control) versus few rules (decentralized control) for a student group? How can statistics help a group ensure? appropriate behavior and a high-quality product? Step 6. Be prepared to present your conclusions to the Class.
An area competitor of fresh matchable, Teel Food has good hard-working employees many of whom could be valuable employees at fresh matchable. In fact the executive team has been trying to pro chills employees for sometime now. Tio in many ways have neglected to take care of his employees which could potentially lead to the formation of a union. If the conversation team at fresh Montreville were to perform a SWOT analysis, this situation is likely considered to be in ______.
You are the Human Resources manager for Gregarious Garage (GG), a company that makes garage doors. The president of GG, Billy Boss (BB) emails you to tell you about an incident that happened over the weekend. Holly Hopeful (HH) was working Sunday, trying to make some extra money. HH worked every day that week, and was tired, but she decided she would work, anyway. Due to her being tired, her hand slipped while she was cutting a door, and she sliced her hand on a blade. Word gets out about HH's injury. Monday morning, HH's friend and coworker, Jack Jumpy (JJ), refuses to work on the machine. BB is irate at HH for getting hurt and costing GG money. BB is also angry at JJ for not working, because nobody else except HH and JJ can run that machine. BB sacks both the employees and he emails you to tell you they are terminated immediately. You remember talking to HH and JJ when they asked for your help in contacting a local union for employee representation. BB does not say this,…
1. Mr. Khalid is the HR Manager of a company. There is a demand from employees for an increase in wages. However, decision regarding increase in wages can be taken after considering a number of variables such as employee productivity, government policy, profitability of the company, etc. Therefore, the decision regarding increase in wage is a ____________decision. a. Minor decision b. Simple decision c. Programmed decision d. Complex decision 2. According to Maslow’s hierarchy of needs theory, at which need stage, employees desire to become what they are capable of becoming and create something of their own? a. Safety needs b. Physiological needs c. Self-esteem needs d. Self-actualization needs
Paige Turner has been working in a law firm for the last two years and has been bullied by her manager ever since she joined. She is given targets that are impossible to complete within the given time frame. When she is unable to complete her work, her manager admonishes her in front of everyone. In addition, Paige is not invited to take part in discussions that involve making decisions about client's accounts, which are being attended by all other team members.Identify TWO (2) types of workplace discrimination that are evident in this scenario. Justify your answer.
Mr. Mehta listening to this case understood the situation and realized the reason behind the partial response given by the employees towards Franklin and Harsha. As Franklin said both Harsha and Franklin are passed out from the same college in the same year. Both of them joined the company together both have the same experience. Even in performance-wise, both stands in the same level i.e. both are constant performers and good performers. Franklin analyzed all the above-said similarities between him and Harsha. He also stated that he holds more responsibility than that of Harsha. One thing Franklin did not notice or analyzed is the job profile of Harsha. It is true that Franklin holds more responsibility than that of Harsha but when it comes to direct interaction with employees Harsha wins the employees’ attention in this aspect. Harsha being a counsellor in HR she faces the employees every day. She developed good rapport among the employees due to her friendly nature. She is always…
FACTS: Miss Joan Santos, a computer programmer in Mannadel Corporation for more than six (6) years now, was discussing her salary situation with Mr. Roderick Santiago, her manager. Miss Joan was unhappy because she did not receive any salary increase from ten to fifteen percent. Miss Joan’s performance has been considered very satisfactory for the last five (5) years and previous to this she got very substantial increases in salary due to the important programs that she made for the corporation related to accounting and personnel matters. She made a lot of improvements in the purchasing systems and systematized inventory records in materials management. The management had recently started a comprehensive job evaluation program and some positions are aligned within the salary grade approved by the management committee, where Mr. Roderick Santiago is also a member. Mr. Santiago explained to Joan that her salary was already way above the salary grade for the position evaluated and…
FACTS: Miss Joan Santos, a computer programmer in Mannadel Corporation for more than six (6) years now, was discussing her salary situation with Mr. Roderick Santiago, her manager. Miss Joan was unhappy because she did not receive any salary increase from ten to fifteen percent. Miss Joan’s performance has been considered very satisfactory for the last five (5) years and previous to this she got very substantial increases in salary due to the important programs that she made for the corporation related to accounting and personnel matters. She made a lot of improvements in the purchasing systems and systematized inventory records in materials management. The management had recently started a comprehensive job evaluation program and some positions are aligned within the salary grade approved by the management committee, where Mr. Roderick Santiago is also a member. Mr. Santiago explained to Joan that her salary was already way above the salary grade for the position evaluated and…
Job satisfaction (When you first read about this exercisebreak plan in Chapter 23, you did not have an inferencemethod that would work. Try again now.) A companyinstitutes an exercise break for its workers to see if it willimprove job satisfaction, as measured by a questionnairethat assesses workers’ satisfaction. Scores for 10 randomlyselected workers before and after the implementation ofthe exercise program are shown in the table.a) Identify the procedure you would use to assess theeffectiveness of the exercise program, and check to seeif the conditions allow the use of that procedure.b) Test an appropriate hypothesis and state yourconclusion.c) If your conclusion turns out to be incorrect, what kindof error did you commit? WorkerNumberJob Satisfaction IndexBefore After1 34 332 28 363 29 504 45 415 26 376 27 417 24 398 15 219 15 2010 27 37
Evan found several companies he was particularly interested in applying to for work. They had similar values to Evan, including supporting work/life balance, and challenging projects in areas Evan was passionate about. Evan didn’t see any current job openings, so Evan looked on LinkedIn® for a current employee at the manager level. He prepared a cover letter, detailing the specific values that attracted him to the company as well as his skills and qualifications. He asked to connect with the manager through LinkedIn®. When the manager accepted his invitation, he reviewed the manager’s profile and made some adjustments to his cover letter, highlighting that they went to the same school and were part of the same nonprofit organization. He then sent his cover letter with his resume attached through email. How can you discover more information about prospective employers to use in your cover letter?
Mary and Sue both work in the same department. Mary believes that Sue is being paid considerably more than she is. In fact, both employees are being paid about the same amount. Mary complains to her boss and the compensation manager and wants a pay raise. What should the compensation manager say, assuming the firm follows the policy of not revealing the pay of individual employees? Should Mary be told the amount of Sue’s pay? Or, should Mary only be told that there is a “misunderstanding’ and that her believe is incorrect? Or, should some other approach be taken?
After spending several weeks on the job, Jennifer was surprised to discover that her father, Jack, the owner of Carter cleaning company, has not formally evaluated any employees performance for all the years that he had owned the business. Jack's position was that he had "100 higher priority things to attend to, and "such as boosting sales and lowering cost, and, in any case, many employees didn't stick around long enough to be appraisable anyway. Furthermore, contended Jack, manual workers such as those doing the pressing and the cleaning did periodically get positive feedback in terms of praise from Jack for a job well done, or criticism, also from Jack, if things did not look right during one of his swing through the stores. Similarly, Jack was never shy about telling his managers about store problems so that they, too, got some feedback on where they stood. This informal feedback notwithstanding, Jennifer believes that a more formal appraisal approach is required. She believes that…