Bradley’s Copiers sells and repairs photocopy machines.The manager needs weekly forecasts of service calls so that he can schedule service personnel. Use the actual demand in the first period for the forecast for the first week so error measurement begins in the second week. The manager uses exponential smoothing with a = 0.20. Forecast the number of calls for week 6, which is next week.Week             Actual Service Calls1                       292                        273                       414                      185                        33

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter13: Regression And Forecasting Models
Section13.7: Exponential Smoothing Models
Problem 28P: The file P13_28.xlsx contains monthly retail sales of U.S. liquor stores. a. Is seasonality present...
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Bradley’s Copiers sells and repairs photocopy machines.
The manager needs weekly forecasts of service calls so that he can schedule service personnel. Use the actual demand in the first period for the forecast for the first week so error measurement begins in the second week. The manager uses exponential smoothing with a = 0.20. Forecast the number of calls for week 6, which is next week.
Week             Actual Service Calls
1                       29
2                        27
3                       41
4                      18
5                        33

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