Case Scenario As a recent pharmacy graduate, you have been working at a high-volume, large-chain community pharmacy for a short period of time. The current pharmacy manager is being transferred, and you are being considered for promotion. Develop a business / personnel plan that demonstrates your insight and understanding of the business as a potential manager and substantially supports your candidacy for this vacated position.
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Case Scenario
As a recent pharmacy graduate, you have been working at a high-volume, large-chain community pharmacy for a short period of time. The current pharmacy manager is being transferred, and you are being considered for promotion.
Develop a business / personnel plan that demonstrates your insight and understanding of the business as a potential manager and substantially supports your candidacy for this vacated position.
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- Becoming an effective leader and business professional requires you to develop a number of skills throughout your career. In this program, you will consider many different business skills—some tangible, and some intangible. And some of those intangible skills, when put into practice, can result in new opportunities for growth and development for yourself, for the organizations where you work, and for others within and outside of your personal and professional community. Simply put, personal vision goes far beyond traditional goals and objectives. With this definition in mind, respond to the following: the role of personal mastery in your leadership development. Define and present your own personal vision. Briefly relate your personal vision to your ability to become an agent of change within your organization, your family, or your community.You are a Senior Manager at 123-Logistics overseeing the shipping department. 123-Logistics is a healthy, mid-sized company(similar to UPS/FedEx/DHL) with $350 million in yearly profit and 93% customer satisfaction rating. Currently, your team’s objective is to minimize the amount of late deliveries to ensure customer satisfaction. One day the Finance Director approaches you and tells you that instead of minimizing late deliveries, she wants to prioritize revenue to appease shareholders. The Vice President of Marketing overhears your conversation and suggests that the delivery drivers should instead spend more amount of time on the road to advertise the company logo. This in turn will result in wider brand recognition and more customers. Lastly, the Vice President of Operations joins the conversation to recommend another business objective but is cut off before she can provide a suggestion. From your conversation, • Which business objective do you think is the most important and why? •…Preparation With your advice, Tom has continued to make strategic planning progress at Sun City Boards, but you and Tom realize that a new organizational structure is needed for the company to grow as you envision. Plans include expanding beyond a single store/manufacturing shop and reaching new markets via an Internet presence and e-commerce. The following is a summary of the current staff and loose descriptions of job functions: Owner/CEO: Tom Wilson (Designs the boards, sets their selling price, and establishes sales channels with local surf shops) Bookkeeper: Verónica Ramírez (Verónica also doubles as order-taking clerk, cash register attendant, and customer support) Board Maker: Lloyd Greene (If Tom invents it, Lloyd can make it!) Board Making Assistants: Mariann Lee, Sam Kahele, and Ibrahim Khakwani (Assignments change almost daily as Lloyd decides what needs to be done next) Sales Associate: Kelly Pace (Named after famed surfer Kelly Slater and a business icon for Sun City…
- What are the common issues in the operations of management? When there is a lack of communication, which part of the company suffers? When there is ineffective training of employees, which part of the company suffers? What do you think is the best solution for numbers 2 and 3? Most importantly, when there is a lack of resources, what happens now?You have just been hired as the new supervisor of an audit team for a national accounting firm. With four years of experience, you feel technically well prepared for the assignment. However, this is your first formal appointment as a “manager.” Things are complicated at the moment. The team has 12 members of diverse demographic and cultural backgrounds, as well as work experience. There is an intense workload and lots of performance pressure. How will this situation challenge you to enforce any five roles proposed by Henry Mintzberg in order to successfully manage the team to high levels of auditing performance?CASE TO READ BEFORE ANSWERING THE QUESTIONS BELOW Gamma Security Services provides a wide range of security services which include risk assessment, site security, secure escort services, cash transit with armoured vehicles, technical security systems and prison escort. The company also provides manned guard across a range of sectors including pharmaceuticals, financial services, telecommunications, defence and utilities, to provide protection from theft, vandalism and terrorism. A new CEO was appointed to Gamma Security Services with the task to grow the business and improve profitability. He familiarizes himself with the current state of affair. He always spends a lot of time meeting people. He brings his previous experience of managing similar business. He realized a number of clients that were unhappy with the quality of services provided by the company. He afraid that this would lead the company into losing the customers and becoming non-competitive. His initial diagnosis discloses…