CHOICE 1: Mark and Henry are colleagues working under the same section in a business company. Mark has served the company for more than twenty years, starting from the lowest position and working his way up steadily. He is very hard working and has a traditional mindset that believes hard work will always pay off one day. Henry, on the other hand, is a much younger employee who just joined the company a few weeks ago. Despite his inexperience, Henry is very talented. He entered the company as a fresh university graduate in business studies and was promoted to the same position as Mark within the few weeks since his entry into the company. Of course, when Mark heard about Henry's promotion, he was not happy to see someone so young and inexperienced to be promoted so quickly, whereas it took years for him to achieve his current position. Mark is still a bachelor, mainly because he is so hard working he has no time for a romantic relationship. He is always serious in his work, so his superiors often entrust him with a lot of projects. Due to his always-serious attitude, he is not very popular among his colleagues, but he is well-respected for his experience. Henry, on the other hand, is a rather relaxed and carefree individual. He is very friendly with good sense of humor, making him a very popular and well-liked person among his colleagues, except for Mark who feels that his carefree attitude is a sign of laziness. He is also married, and recently, he became a father. Mark and Henry have been tasked to work together on a very important project. As usual, Mark treated this project very seriously. However, when the deadline was closing in, Mark realized that he was having trouble finishing the project within the deadline. He already had a handful of other projects to finish. To make matters worse, Mark felt that Henry did not do his fair share of the work in the project. Very often, he would leave the office early and head straight back to home, unlike Mark who worked overtime almost everyday for the project. The truth was, Henry also took the project seriously and tried to contribute as best as he could, but he had just become a father and he had to rush back home everyday to take care of his wife and baby. One evening, Henry was preparing to rush home as usual. There were only five days left before the project deadline, and the project was only half done. Finally fed up with Henry's actions, Mark snapped and began to shout at and accuse Henry of lacking commitment to the project. In his rage, Mark also insulted Henry, saying that he didn’t deserve his promotion and he was nothing but an arrogant and lazy brat. Henry was shocked by the sudden outburst by Mark and was left speechless for half a minute. what conflict accured and what caused it ?

Management, Loose-Leaf Version
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ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter10: Designing Organization Structure
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CHOICE 1: Mark and Henry are colleagues working under the same section in a business company. Mark has served the company for more than twenty years, starting from the lowest position and working his way up steadily. He is very hard working and has a traditional mindset that believes hard work will always pay off one day. Henry, on the other hand, is a much younger employee who just joined the company a few weeks ago. Despite his inexperience, Henry is very talented. He entered the company as a fresh university graduate in business studies and was promoted to the same position as Mark within the few weeks since his entry into the company. Of course, when Mark heard about Henry's promotion, he was not happy to see someone so young and inexperienced to be promoted so quickly, whereas it took years for him to achieve his current position. Mark is still a bachelor, mainly because he is so hard working he has no time for a romantic relationship. He is always serious in his work, so his superiors often entrust him with a lot of projects. Due to his always-serious attitude, he is not very popular among his colleagues, but he is well-respected for his experience. Henry, on the other hand, is a rather relaxed and carefree individual. He is very friendly with good sense of humor, making him a very popular and well-liked person among his colleagues, except for Mark who feels that his carefree attitude is a sign of laziness. He is also married, and recently, he became a father. Mark and Henry have been tasked to work together on a very important project. As usual, Mark treated this project very seriously. However, when the deadline was closing in, Mark realized that he was having trouble finishing the project within the deadline. He already had a handful of other projects to finish. To make matters worse, Mark felt that Henry did not do his fair share of the work in the project. Very often, he would leave the office early and head straight back to home, unlike Mark who worked overtime almost everyday for the project. The truth was, Henry also took the project seriously and tried to contribute as best as he could, but he had just become a father and he had to rush back home everyday to take care of his wife and baby. One evening, Henry was preparing to rush home as usual. There were only five days left before the project deadline, and the project was only half done. Finally fed up with Henry's actions, Mark snapped and began to shout at and accuse Henry of lacking commitment to the project. In his rage, Mark also insulted Henry, saying that he didn’t deserve his promotion and he was nothing but an arrogant and lazy brat. Henry was shocked by the sudden outburst by Mark and was left speechless for half a minute.

what conflict accured and what caused it ? 

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