Hampar Cassia Sdn Bhd (HCSB) has been providing flooring and carpet solutions to clients since 1997. The company's policy has been to deliver the best service and consultancy to its customers while offering the best-valued products to meet customers' budget. The business started as a home furnishing retail store providing interior furnishing products such as carpets, area rugs, curtains, wallpapers and blinds. HCSB has quickly advanced into a company that customers consult when they are looking for carpet as their flooring solution. In 2021, HCSB then streamlined its business to provide soft textile flooring solutions to a wide range of customers; focusing the business on wholesale distribution of locally produced and administration office of HCSB and its warehouse are strategically located in Seri Hartamas to serve customers all over Malaysia. Recently, HCSB has extended its product selection to include luxury vinyl tiles which have been gaining popularity in residential and commercial. The company has also become a distributor of interface carpet tiles for projects and also the first Interface Wholesale partner in Malaysia. imported carpets. The sales and

Auditing: A Risk Based-Approach to Conducting a Quality Audit
10th Edition
ISBN:9781305080577
Author:Karla M Johnstone, Audrey A. Gramling, Larry E. Rittenberg
Publisher:Karla M Johnstone, Audrey A. Gramling, Larry E. Rittenberg
Chapter16: Advanced Topics Concerning Complex Auditing Judgments
Section: Chapter Questions
Problem 56RSCQ
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Deliberate in detail two (2) main shortcomings that HCSB may encounter in using the non-financial performance measurement system.

Hampar Cassia Sdn Bhd (HCSB) has been providing flooring and carpet solutions
to clients since 1997. The company's policy has been to deliver the best service
and consultancy to its customers while offering the best-valued products to meet
customers' budget. The business started as a home furnishing retail store
providing interior furnishing products such as carpets, area rugs, curtains,
wallpapers and blinds. HCSB has quickly advanced into a company that
customers consult when they are looking for carpet as their flooring solution.
In 2021, HCSB then streamlined its business to provide soft textile flooring
solutions to a wide range of customers; focusing the business on wholesale
distribution
of locally produced and
imported carpets. The sales and
administration office of HCSB and its warehouse are strategically located in Seri
Hartamas to serve customers all over Malaysia. Recently, HCSB has extended its
product selection to include luxury vinyl tiles which have been gaining popularity
in residential and commercial. The company has also become a distributor of
interface carpet tiles for projects and also the first Interface Wholesale partner in
Malaysia.
Transcribed Image Text:Hampar Cassia Sdn Bhd (HCSB) has been providing flooring and carpet solutions to clients since 1997. The company's policy has been to deliver the best service and consultancy to its customers while offering the best-valued products to meet customers' budget. The business started as a home furnishing retail store providing interior furnishing products such as carpets, area rugs, curtains, wallpapers and blinds. HCSB has quickly advanced into a company that customers consult when they are looking for carpet as their flooring solution. In 2021, HCSB then streamlined its business to provide soft textile flooring solutions to a wide range of customers; focusing the business on wholesale distribution of locally produced and imported carpets. The sales and administration office of HCSB and its warehouse are strategically located in Seri Hartamas to serve customers all over Malaysia. Recently, HCSB has extended its product selection to include luxury vinyl tiles which have been gaining popularity in residential and commercial. The company has also become a distributor of interface carpet tiles for projects and also the first Interface Wholesale partner in Malaysia.
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