Which of the following is a benefit of customer relationship management? A. one-time business B. competitive pricing C. quality service D. customer loyalty
Recruitment in Business Communication
The process of discovering and employing the finest and most competent individual for a work opportunity fairly and cost-effectively is referred to as recruitment in human resource management. It is also known as the act of locating potential individuals and motivating and pushing them to compete for positions within a firm. It is a complete process with a complete life cycle that originates with the assessment of the organizational requirements in relation to the position and continues with the employee's engagement with the organization.
Recruitment
Recruitment is the most important part of Human Resource Management (HRM) which is done by HR (Human Resources) of a company, firm, or industry. To understand the policy, HR needs to understand and analyze the requirement of a profile who can fit into the position as per the company’s objectives and goals. Recruitment involves shortlisting, hiring, and analyzing candidates' skills along with experience and qualifications and comparing them with the organization's requirements or job profile. The objective of the recruitment process is to find the right candidate for the right job.
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Which of the following is a benefit of customer relationship management?
A. one-time business
B. competitive pricing
C. quality service
D. customer loyalty
Throughout her day at the restaurant, there are several instances when Jane comes in contact with customers, which is an opportunity to influence customer loyalty and enhance the customer relationship. These instances are termed as _________.
A. team interactions
B. moments of positive action
C. touch points
D. loyalty points
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