Identify and critically analyse principles and trends in performance measurement and control. Determine the different budgeting techniques and critically evaluate their use in short term decision making. Analyse the current approach to performance measurement and control in a selected global organisation and critically appraise suggestions for improvement of current practices. Critically appraise the application of performance criteria in not or profit and public sector organisations
On successful completion of this assignment, you will be able to:
- Identify and critically analyse principles and trends in performance measurement and control.
- Determine the different budgeting techniques and critically evaluate their use in short term decision making.
- Analyse the current approach to performance measurement and control in a selected global organisation and critically appraise suggestions for improvement of current practices.
- Critically appraise the application of performance criteria in not or profit and public sector organisations.
Your Task
Cat's Habitat is a cat rehoming shelter where stray cats can find new
homes. This organization is a non-profit that has been in operation for five
years. Cat's Habitat has seen an increase in the cost of food, toys, and
other operating expenses over the last three years. As a result, the shelter
has had to try to reduce the costs associated with its operations, which it
has done by reducing the number of paid employees who work within
each shelter. This has resulted in a reduction in the number of hours the
shelter can be open each day. In addition to reducing the number of paid
employees, the shelter has begun to charge individuals who wish to visit
the shelter an admission fee. The shelter is able to cover some of its costs
by charging an admission fee, such as food and toys for the cats. The
shelter also charges an adoption fee for each pet that is adopted, and it
sells cat food and accessories. The company's financial results for the last
three years are shown below. Cat's Habitat operates in a country with an
annual inflation rate of around 4%.
Cat’s Habitat Financial Results 2020-2022 (in £)
Required
Question
Cat's Habitat has hired you as a performance management consultant.
You have been asked to write a report on the business's performance for
Cat's Habitat's management. You should include the following in your
report:
b. A critical discussion of various performance management techniques
and tools that could be used to monitor and improve Cat's Habitat’s
performance as a non-profit organization. This should include a critical
assessment of which tools and techniques should be prioritised for
introduction. (LO4)
Step by step
Solved in 7 steps
