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- When the idea first occurred to her, it seemed like such a win-win situation. Now she wasn't so sure. Marge Brygay was a hardworking sales rep for Inspire Learning Corporation, a company intent on becoming the top educational software provider in five years. That newly adopted strategic goal translated into an ambitious, million-dollar sales target for each of Inspire's sales reps. At the beginning of the fiscal year, her share of the sales department's operational goal seemed entirely reasonable to Marge. She believed in Inspire's products. The company had developed innovative, highly regarded math, language, science, and social studies programs for the K— 12 market. What set the software apart was a foundation in truly cutting-edge research. Marge had seen for herself how Inspire programs could engage whole classrooms Of normally unmotivated kids; the significant rise in scores on those increasingly important standardized tests bore Out her subjective impressions. Bur now, just days before the end of the year, Marge's sales were $1,000 short of her million-dollar goal. The sale that would have put her comfortably over the top fell through due to last-minute cuts in one large school system's budget. At first, she was nearly overwhelmed with frustration, but then it occurred to her that if she contributed $1,000 to Central High, the inner-city high school in her territory probably most in need of what she had for sale, they could purchase the software and put her over the top. Her scheme would certainly benefit Central High students. Achieving her sales goal would make Inspire happy, and it wouldn't do her any harm, either professionally or financially. Making the goal would earn her a $10,000 bonus check that would come in handy when the time came to write out that first tuition check for her oldest child, who had just been accepted to a well-known, private university. Initially, it seemed like the perfect solution all the way around. The more she thought about it, however, the more it didn't quite sit well with her conscience. Time was running out. She needed to decide what to do. 1. Donate the $1,000 to Central High, and consider the $10,000 bonus a good return on your investment.Michael Wells, Assistant Sales Manager- International Operations will be retiring in five(5) years and Tarmac must identify a replacement. Chris has demonstrated that he ispotentially a promising candidate for this role and has included advancing as an objectivein his personal improvement plan.(a) Do you think that the organisation is solely responsible for the career management ofits employees? Briefly define the term organizational career management and providetwo (2) points to support your argument. (b) Discuss three (3) career interventions, with specific examples that Tarmac canimplement to prepare Chris for the position of Assistant Sales Manager- InternationalOperations.Confused and unsure how to solve Read the following case study and answer 1) Evaluate Cecily's options and 2) what should Cecily do? Why? "Even as Cecily Blake reads the latest news in an industry trade publication, she's well aware the Blake-Lyon Tech is falling behind its competitors. Years ago, when Cecily founded Blake-Lyon, she centered it in a pure hierarchal structure, where all the engineers and technicians reported upward to her. At the time, she was able to steer the organization toward new and more innovative products and procedures; now, as competition grows, Cecily is aware that Blake-Lyon cannot keep up. One significant problem facing the company is the slow pace of communication. Blake-Lyon is committed to hiring the finest technicians and personnel, but lags behind its competitors because it is slow to respond to market changes. Because every new concept must go through each channel, including departments that have little to no impact on decision making, Blake-Lyon…
- Michael Wells, Assistant Sales Manager- International Operations will be retiring in five(5) years and Tarmac must identify a replacement. Chris has demonstrated that he ispotentially a promising candidate for this role and has included advancing as an objectivein his personal improvement plan.(a) Do you think that the organisation is solely responsible for the career management ofits employees? Briefly define the term organizational career management and providetwo (2) points to support your argument.If you could craft your ideal job, what would it look like? How would you describe the job to others such as colleagues, family, or friends? Be specific about the tasks in which you would be involved, the people with whom you would interact, the nature of the work (long- versus. short-term projects, individual versus team work, internal versus external customers, single versus multiple projects), your work schedule, travel requirements, reporting relationships, and the values of the organization. Use the following space to describe the job of your dreams. Job: Strictly within the Business FieldThe balanced scorecard based on market share, employee commitment and alignment,core competencies, and customer satisfaction are some of the metrics that can be usedto measure Financial Perspective, Customer Perspective, Internal BusinessPerspective, Learning and Growth perspective what other metric can be used as ameasure for each from CASE ANALYSIS: Apple uses the scorecard as a device to plan long-term performanceAdjusting Long-Term Performance and give a few more ideas on how toapply the balanced scorecard.
- CASE TO READ BEFORE ANSWERING THE QUESTIONS BELOW Gamma Security Services provides a wide range of security services which include risk assessment, site security, secure escort services, cash transit with armoured vehicles, technical security systems and prison escort. The company also provides manned guard across a range of sectors including pharmaceuticals, financial services, telecommunications, defence and utilities, to provide protection from theft, vandalism and terrorism. A new CEO was appointed to Gamma Security Services with the task to grow the business and improve profitability. He familiarizes himself with the current state of affair. He always spends a lot of time meeting people. He brings his previous experience of managing similar business. He realized a number of clients that were unhappy with the quality of services provided by the company. He afraid that this would lead the company into losing the customers and becoming non-competitive. His initial diagnosis discloses…Over a decade ago, Folkhälsan—a healthcare nonprofit based in Finland—recognized the need for an integrated strategy and improved performance management. Monica Niemi is Folkhälsan’s development manager and played an integral role in the creation of the organization’s Department of Strategy Management. Monica shared with us a little about life at Folkhälsan before the Balanced Scorecard, the difficulties and successes the nonprofit has had with strategic planning, the unique challenges a healthcare organization may face when handling performance management, and best practices you can put in place for your scorecard rollout.About FolkhälsanFolkhälsan, a nongovernmental organization in the social and healthcare sector, was founded in 1921. Today, Folkhälsan has approximately 1,500 employees and 19,000 members in its local association.The organization has five primary divisions:-Folkhälsan Foundation: This division has the responsibility of coordinating operations for the entire…Michael Wells, Assistant Sales Manager- International Operations will be retiring in five (5) years and Tarmac must identify a replacement. Chris has demonstrated that he is potentially a promising candidate for this role and has included advancing as an objective in his personal improvement plan. Do you think that the organisation is solely responsible for the career management of its employees? Briefly define the term organizational career management and provide two (2) points to support your argument.
- The task I am struggling with:Mt. Kinley is a strategy consulting firm that divides itsconsultants into three classes: associates, managers, and partners. The firm has been stable in size for the last 20 years, ignoring growth opportunities in the 90s, but also not suffering from a need to downsize in the recession at the beginning of the 21st century. Specifically, there have been – and are expected to be – 200 associates, 60 managers, and 20 partners.The work environment at Mr. Kinley is rather competitive. After four years of working as an associate, a consultant goes “either up or out”; that is, becomes a manager or is dismissed from the company. Similarly, after six years a manager either becomes a partner or is dismissed. The company recruits MBA’s as associate consultants; no hires are made at the manager or partner level. A partner stays with the company for another 10 years (a total of 20 years with the company).a) How many new MBA graduates does Mt. Kinley have to hire every…Read the following case study and answer the questions given at the end.Arti had joined as a senior manager in the Customer and Client relationship Department. She led a team of 50 people who directly dealt with the clients. In the first few days of her joining she briefed herself on the workings of the department. While communicating with her team she realized that there were some difficult clients who were not happy with the customer relationship team and often gave negative feedback about the customer relationship personnel who communicated with them. This earned them negative points and severely affected their appraisal reports.Arti was worried about her team and planned various strategies to address this issue. As a good leader, she believed in solving the issues along with the team rather than blaming her team for everything. She created a list of all such ‘difficult to please’ clients. Next, she got in touch with the team members who were communicating with each of these…Without top management leadership, quality improvement will not occur. Why do you believe this is the case? If you were assessing an organization, what evidence of such leadership would you look for?