1)A style of managing conflict in which reaching commitment and consensus is paramount is referred to as Select one: a.Compromise b.Avoidance c.Accommodation d.Collaboration e.Competition 2)All of the following are considered causes of conflict except: Select one: a.Synergy b.Perceptual differences c.Values d.Beliefs 3)According to Mann and Akehurst non-verbal communication can be misleading. Select one: True False
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1)A style of managing conflict in which reaching commitment and consensus is paramount is referred to as
2)All of the following are considered causes of conflict except:
3)According to Mann and Akehurst non-verbal communication can be misleading.
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- 1. Developing relationships, working together and establishing and implementing systems and procedures are examples of: Select one: a. Causes of conflict b. Visible positions c. Pre-emptive proactive action d. Signs of conflict 2. According to Mann and Akehurst non-verbal communication can be misleading. Select one: True False 3. Halo Effect refers to the interpretation of behaviour based on two or more favourable Characteristics. Select one: True FalseAssume that in 2017 there were only three incidents of “disturbances” on a United plane prior to Mr. Dao’s removal. Furthermore, all three of these incidents were instigated by passengers, not the airline. Based on this information, what negotiating bias may CEO Munoz be influenced by? Multiple Choice Issue framing and risk Self-serving bias Law of small numbers The winner’s curse1a) Which of the following regarding conflict process model is correct? a) The conflict process is a series of episodes that potentially cycle into conflict escalation. b) Conflict perceptions are always based on negative emotions. c) Conflict episodes are usually based on logic. d) Feelings and perceptions cycle with manifest conflict, meaning manifest conflict never really occurs. 1b) Which of the following represents legitimate power? a) People in certain roles can request a set of behaviors from others. b)The manager is seen as an expert in their field. c)The manager is able to reward or punish the employees. d)The manager has the capacity to influence others on the basis of an identification with and respect for the power holder. 1c) Which type of task interdependence usually has the lowest risk of conflict? a) total interdependence b) orderly interdependence c) pooled interdependence d) sequential interdependence
- 26 - Having clear roles and agreement on decision authority means Group of answer choices a. ensuring team members having the information they need b. facilitating decision making and minimizing friction c. requiring collaboration desirable and motivating team members to cooperate d. all of these 27- Shared goals means Group of answer choices a. ensuring team members having the information they need b. facilitating decision making and minimizing friction c. requiring collaboration desirable and motivating team members to cooperate d. none of these 28- Transparency of communication means Group of answer choices a. ensuring team members having the information they need b. facilitating decision making and minimizing friction c. requiring collaboration desirable and motivating team members to cooperate d. all of these 29- Which of the following describes a goal? Group of answer choices a. is motivating b. demands actions and decisiveness c. states…Top of FormWhich of the following is true of facility management organization approval of strategic objectives for a tactical plan?Strategic objective approval is at the sole discretion of executives/clients, never the facility manager.Strategic objectives above a certain value or planning complexity may require executive/client approval.Strategic objectives and tactical plans never need approval.Strategic objective approval is always at the discretion of the facility manager regardless of cost or planning complexity.Bottom of FormWhich of the following is true when developing rules for organizational codes of conduct?Rules are intended to replace reason with position power.Rules intended only for facility management staff need not be compatible with the organizationâs rules.Rules generally need to be more detailed than principles.Rules that reinforce organizational culture should be included even when not enforceable.When facility managers and staff know when they or…One role a group member can play is evaluating by offering judgments about a topic, a(n) ________-oriented role. In effective groups, parties are likely to use information strategically—sharing very little with other parties while attempting to gain as much information as possible from others. True or False When using the Connect Model as a way to build effective group relationships, the “T” stands for ________ it, or in other words, determine ways to monitor progress. The adages “too many cooks spoil the broth” and “two heads are better than one” reflect a ________, or tension providing conflicting guidance. The cultural complexity theory suggests that cultural values will have a direct effect on negotiations in some circumstances and a moderated effect in others. True or False As well as their own BATNA, negotiators also need to be aware of the other’s BATNA and to identify how it compares to what they are offering. True or False All negotiations have a value-________ stage,…
- Based on the BP Deepwater Horizon case, which of the following best characterizes BP CEO Tony Haward’s handling of the Deepwater Horizon crisis? a. Hayward failed to authentically express concern and remorse in the early days of the disaster and made several missteps that hurt BPs reputation. b. Hayward demonstrated strong crisis management skills by thoroughly communicating the steps and procedures that would be followed to stop the oil spill and prevent additional spills in the future. c. Hayward spent too much money and resources on addressing the oil spill, as the funds would have been better spent as a dividend for shareholders. d. Hayward made a good strategic decision to invest in a public relations campaign to influence local residents impacted by the oil spill. e. Hayward developed strong relationships with several key stakeholders, including the President of the United States, which were important for managing the crisis.16- Creating a culture that sets apart from other is Group of answer choices a. Development of collaborative skills b. Model collaboration c. Developing something unique for your business d. Executive sponsorship 17- Which of the following fosters teamwork Group of answer choices a. laying ground rules b. promoting ownership c. setting smart goals d. all of these 18- In order to work well together, teams should Group of answer choices a. trust each other b. communicate secretly c. pursue individual goals d. observe uniformity of ideas 19- Ensuring everyone a role they own in the effort is the act of Group of answer choices a. Caring b. Commissioning c. Communicating d. Contrasting 20- Lateral thinking happens during Group of answer choices a. Caring b. Commissioning c. Communicating d. ContrastingTwo co-workers are disagreeing over who is responsible for planning a corporate event. To solve the conflict, the manager steps in and reiterates each of their role in the company, thus giving the responsibility to one employee over another. What type of conflict management technique is this? Compromise Altering the human variable Smoothing Authoritative
- There exist a number of “biases” in the attribution processes through which we perceive other person. (a) When we interact with other, how the impressions we form is influenced by these biases? Specifically, in what ways and to what extent do these biases influence our perception of the goals and identities of those with whom we interact? (Word limit: 150 words Maximum) (b) What are the reasons for the existence of these biases? (Word limit: 150 words Maximum) Note: You are required to discuss the ways in which cognitive and motivational factors affect attribution.Which of the following strategies for conflict management assumes that many conflicts are win–win conflicts? a. Forcing b. Avoiding c. Compromising d. Resolving Which of the following factors acts as an external source of change in an organization? a. The performance of senior executives b. The working conditions of employees c. The formation of labor unions d. New government regulations ________ conflicts often arise when production and marketing departments are at odds; marketing wants to give customers whatever they ask for, and production wants to make what it can easily and well. a. Positive b. Intrapersonal c. Strategic d. Structural Which of the following factors acts as an external source of change in an organization? a. The performance of senior executives b. The working conditions of employees c. The formation of labor unions d. New government regulations ________ conflicts often arise when production and marketing departments are at…Please tutor. I NEED HELP on an essay plan on how to approach this question. can you please help. I am finding this really difficult to make an essay plan. Kirton and Greene (2016) believe that the business case is not an effective basis on which to frame or develop equality policies. They state that the business case encourages only a minimal or compliance approach to equality –sometimes called the ‘short term agenda’. Discuss.