Mega Super is a leading supermarket chain located in Kandy and it has recorded a substantial growth over the last 10 years. However, Mega Super is experiencing an intense competition at the moment from other leading supermarket chains and therefore they are trying to create higher customer value in order to enhance its competitiveness. i. ii. iii. Explain what is meant by customer value with respect to Mega Super. (05 marks) Discuss the core marketing aspects that Mega Super needs to focus on to sustain its competitiveness. (05 marks) Explain how Mega Super has to manage its customers in the stage of post- purchase behavior. (05 marks)
Mega Super is a leading supermarket chain located in Kandy and it has recorded a substantial growth over the last 10 years. However, Mega Super is experiencing an intense competition at the moment from other leading supermarket chains and therefore they are trying to create higher customer value in order to enhance its competitiveness. i. ii. iii. Explain what is meant by customer value with respect to Mega Super. (05 marks) Discuss the core marketing aspects that Mega Super needs to focus on to sustain its competitiveness. (05 marks) Explain how Mega Super has to manage its customers in the stage of post- purchase behavior. (05 marks)
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
Related questions
Question
Expert Solution
This question has been solved!
Explore an expertly crafted, step-by-step solution for a thorough understanding of key concepts.
Step by step
Solved in 3 steps
Recommended textbooks for you
Principles Of Marketing
Marketing
ISBN:
9780134492513
Author:
Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:
Pearson Higher Education,
Marketing
Marketing
ISBN:
9781259924040
Author:
Roger A. Kerin, Steven W. Hartley
Publisher:
McGraw-Hill Education
Foundations of Business (MindTap Course List)
Marketing
ISBN:
9781337386920
Author:
William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:
Cengage Learning
Principles Of Marketing
Marketing
ISBN:
9780134492513
Author:
Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:
Pearson Higher Education,
Marketing
Marketing
ISBN:
9781259924040
Author:
Roger A. Kerin, Steven W. Hartley
Publisher:
McGraw-Hill Education
Foundations of Business (MindTap Course List)
Marketing
ISBN:
9781337386920
Author:
William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:
Cengage Learning
Marketing: An Introduction (13th Edition)
Marketing
ISBN:
9780134149530
Author:
Gary Armstrong, Philip Kotler
Publisher:
PEARSON
Contemporary Marketing
Marketing
ISBN:
9780357033777
Author:
Louis E. Boone, David L. Kurtz
Publisher:
Cengage Learning