Quality management” ensures superior quality products and services. Quality of a product can be measured in terms of performance, reliability and durability. Quality is a crucial parameter which differentiates an organization from its competitors the most important element is to satisfy stakeholder. As a quality manager, what dimensions would you follow to implicate the strategies in order to save the company’s reputation?
Quality management” ensures superior quality products and services. Quality of a product can be measured in terms of performance, reliability and durability. Quality is a crucial parameter which differentiates an organization from its competitors the most important element is to satisfy stakeholder. As a quality manager, what dimensions would you follow to implicate the strategies in order to save the company’s reputation?
Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter19: Managing Quality And Performance
Section: Chapter Questions
Problem 10DQ
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