17. Services differ from manufactured products in four ways. Intangibility, Inseparability,Perishability and?A. HomogeneityB. HeterogeneityC. IntractabilityD. InvisibilityE. None of the above18. The implications of low volume production include the following excepta) Low unit costb) Less systematizationc) Low repetitiond) Each staff performs more of jobse) None of the above NDEX NUMBER:1. Goods assume the following characteristics, excepta) customers do not help with their manufacturingb) their quality is easier to measurec) they are more likely to be uniqued) they can be stored until neededc)manufacturing is easier to measure2. An operations manager is not likely to be involved ina)) the design of goods and services to satisfy customers' wants and needsb) the quality of goods and services to satisfy customers' wants and needsc) work scheduling to meet the due dates promised to customersd) maintenance schedulese) the identification of customers' wants and needs

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Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

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Services differ from manufactured products in four ways. Intangibility, Inseparability, Perishability and A. Homogeneity B. Heterogeneity C. Intractability D. Invisibility E. None of the above