Specifically, what should the Carters cover in their new employee orientation program, and how should they convey this information? In the HR management course Jennifer took, the book suggested using a job instruction sheet to identify tasks performed by an employee. Should the Carter Cleaning Centers use a form like this for the counter person’s job? If so, what should the form look like, say, for a counter person? Which specific training techniques should Jennifer use to train her pressers, her cleaner/spotters, her managers, and her counterpeople? Why should these training techniques be used?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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  1. Specifically, what should the Carters cover in their new employee orientation program, and how should they convey this information?
  2. In the HR management course Jennifer took, the book suggested using a job instruction sheet to identify tasks performed by an employee. Should the Carter Cleaning Centers use a form like this for the counter person’s job? If so, what should the form look like, say, for a counter person?
  3. Which specific training techniques should Jennifer use to train her pressers, her cleaner/spotters, her managers, and her counterpeople? Why should these training techniques be used?
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